
Manager, Client Services
1 hour ago
Join to apply for the
Manager, Client Services
role at
Oliver James
Job details and role overview are provided below.
Overview
Job Title:
Manager, Client Services – Singapore
Location:
Singapore
Industry:
Insurance / Wealth Management / Financial Services
Job Type:
Full-time | Permanent
Salary:
Competitive, commensurate with experience
About The Role
We are hiring a
Manager, Client Services
for a global insurance platform (confidential client) to lead client servicing operations across
High-Net-Worth (HNW)
and
Financial Adviser (FA)
channels in Singapore.
This leadership role reports directly to
regional operations leadership (based in the Isle of Man)
with a dotted line to the
Singapore CEO . You will manage a total of
5 direct reports
across 3 teams, covering pre-sale, post-sale, and adviser servicing workflows. The role requires strong people leadership, operational oversight, and the ability to collaborate across global time zones and cultures.
Key Responsibilities
Lead 3 client servicing teams:
HNW Team – 3 Business Support Managers (case management)
FA Channel Teams – 2 Team Leaders (Utmost International & Utmost Worldwide)
Drive service excellence across pre-sale and post-sale processes
Manage onboarding flows, custodian
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