Manager - Client Services, Sustainability

2 weeks ago

Singapore C&W SERVICES (S) PTE. LTD. Full time

C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on Sustainability.

Amongst its many Business Lines, some are self-delivered, including the full sleuth of Sustainability Services, which are key to differentiating C&W Services as one of the few Facilities Management Companies who is an Energy Services Company (ESCO) too.
- Serving existing customers, to ensure business renewal (maintain and sustain).
- Soliciting new customers and business (grow).
- Growing a Business built on Sustainability and Wellness.

**What you will do**:

- As the Manager - Client Services, you will be articulating the suite of services / offerings professionally to existing and potential customers and working alongside senior management executives
- Working with Compliance, Legal and Finance Teams on the commercial aspects.
- Customer Account Development and Management
- Pitch convincingly the benefits of the company’s capabilities.
- Develop new opportunities by way of new business streams and new segments.
- Communicate with customers of all levels to articulate the problems and solutions, and opportunities; and concurrently build customer confidence and rapport to secure continued recurring and new business opportunities and ensure consistent branding and positioning.
- Facilitate and manage flow of information amongst all stakeholders / parties (internal and external).
- Perform other related duties as required or requested.

**You are**:

- Degree in relevant Engineering disciplines
- Several years of related experience in related industry, with corporate, business and management experience, with proven track records
- Good level of Engineering Knowledge of the suite of services and solutions.
- Strategizes the bid strategy for Sustainability BU.
- Work with the sub-business leaders to identify product/solutions for growth
- Work with the digital solutioning team to provide energy related solutioning and platform customization.
- Excellent management and communication skills
- Superlative and creative problem-solving and analytical skills
- Ability to collaborate well.
- Ability to perform well under pressure, and deliver within tight timelines.
- Knowledge of MS Office, including Word, Excel and PowerPoint

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