Customer Service Officer

1 week ago


NorthEast Singapore S Foods Singapore Pte Ltd Full time

**JOB HIGHLIGHTS**
- We treasure staff and provide career development opportunities
- Fair assessment, good compensation and fringe benefits
- Collaboration and Teamwork

**ROLES & RESPONSIBILITIES**
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
- Follow up to ensure that appropriate actions were taken on customers' requests and Sale Executives are properly informed of any request.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Build a relationship with clients
- Maintains open communication with clients for unpaid invoices and duly inform the Sale Executive and Sale Managers when payment is overdue.
- Preparation of sale and sale-related reports on a timely basis.
- Any ad-hoc work as prescribed by the superior.

**Competencies and Skills Required**
- Preferably at least Diploma level
- Good communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle the pressure

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Professional development
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • North-East Singapore SATS Full time

    **About us** SATS - Feeding and Connecting Asia We are a leading provider of Food Solutions and Gateway Services. Our vision is to feed and connect Asia, and it is our passion to delight our customers. With 70 years of experience, and a regional presence in 14 countries, SATS caters to the needs of the aviation sector and a host of other public and private...


  • Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full time

    Industry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...


  • Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time

    **Specific Responsibilities**: - To be responsible for day to day management of all aspects of customer service. - Able to handle large volume of calls daily. - Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. - Promote excellent customer service and ensure satisfaction is delivered...


  • North-East Singapore Bollore Logistics Asia Pacific Full time

    **About the role** The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives. **What you will be doing** **Customer Service Support** - Ensure customer’s orders are processed in a timely and accurately manner - Ensure reports are...


  • Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    Minimum N or O level - Good communication and administrative skills - Previous customer service experience is plus. - Knowledge of Micro-soft Office esp Excel & Word, is a MUST - Knowledge of watch industry/ interest in watches is an advantage. - Attention to details is important, especially during check-in watches. Not Specified


  • Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    **Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...


  • Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    **Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...


  • Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full time

    In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...


  • Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Transportation and storage - Position Title**:Customer Service Officer**: - Working Location: Tanjong Penjuru - Working Hours: 5 days (Mon - Fri, 8.30 am - 6.00 pm) - Salary Package**:Basic salary up to $3000 + OT + Performance Bonus**: - Duration: Permanent Role **Key Responsibilities** - In charge of bin in process - In...


  • Singapore CIVIL SERVICE CLUB Full time

    About the PositionWe are seeking a dynamic and results-driven Clubhouse Executive to join our team at CIVIL SERVICE CLUB. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our clubhouse.ResponsibilitiesManage the front office, including check-in and...


  • East Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Security System Service Provider - Position Title**:Customer Service Officer**: - Working Location: East (Nearest MRT: Tai Seng) - Working Hours: 5 days (Monday-Friday, 9 am-6 pm) - Salary Package**:Up to SGD 2400 + Variable Bonus**: - Duration: Contract (Yearly renewable) **Key Responsibilities** - Making & receiving customer...


  • East Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Security System Service Provider - Position Title**:Customer Service Officer**: - Working Location: East (Nearest MRT: Tai Seng/Paya Lebar/Ubi) - Working Hours: 5 days (Monday-Friday, 9 am-6 pm) - Salary Package**:Up to SGD 2400 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Make & receive customer...


  • East Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Security System Service Provider - Position Title**:Customer Service Officer**: - Working Location: East (Nearest MRT: Tai Seng/Paya Lebar/Ubi) - Working Hours: 5 days (Monday-Friday, 9 am-6 pm) - Salary Package**:Up to SGD 2400 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Make & receive customer...


  • Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Transportation / Storage**: - Position Title**:Customer Service Officer / Customer Service Executive**: - Working Location: Jurong Port - Working Hours: Mon - Fri, 9 am - 6 pm. Sat, 9 am - 1 pm (On Rotation) - Salary Package**:Up to $2,600 + Performance Bonus + Transport Allowance**: - Duration: Permanent Role **Key...

  • Customer Service

    2 weeks ago


    North-East Singapore Stafflink Services Full time

    Job Description Customer Service Officer $3000-3,500 0830-1745, MON -FRI East Side, Near Mcpherson MRT - Assist sales team to provide quotation to customer and follow up on inquiry. - Provides post-sales support to Sales division and day-to-day business liaison with major customers - Responsible for order processing, close follow-up and internal...


  • Jurong East, Singapore Capzen technologies Full time

    Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently deliver excellent...


  • Jurong East, Singapore MSS Staffing Consultation Agency Full time

    LOOKING FOR CUSTOMER SERVICE - Proactively provide professional customer service and product recommendations to customers. - Provide accessories cleaning services. - Process and pack online orders. - Daily housekeeping. Maintain cleanliness and tidiness in the store. 6 DASS WORKING REG NO : R1986740 LIC NO: 05C5107 **Salary**: $1,500.00 - $3,500.00 per...


  • East Singapore Emprego SG Full time

    **Location** - Singapore, East**Job Type** - Full Time**Salary** - $2,200 - $2,500 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 95777**Job Views** - 1Roles & Responsibilities - Description - QINGO Singapore - We are looking for dynamic talent to join our team to manage customer service and Qingo partners. - Highlights: - Good...