
Customer Service Officer
3 days ago
Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions
**Job Types**: Contract, Fresh graduate
Contract length: 12 months
**Salary**: Up to $3,800.00 per month
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
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