
Customer Service Officer
13 hours ago
**Specific Responsibilities**:
- To be responsible for day to day management of all aspects of customer service.
- Able to handle large volume of calls daily.
- Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
- Promote excellent customer service and ensure satisfaction is delivered consistently.
- Greet customers warmly and ascertain problem or reason for calling with personal touch.
- Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered.
- General affair (purchasing / management of stationery & equipment).
- Billing work (invoicing / data inputting).
- Support administrative function in the office.
**Job Specifications/Requirements**:
- Higher NITEC or Diploma or its equivalent.
- Good understanding of customer account management.
- Friendly and Customer Service Driven.
- Proficient in MS Office.
- A Team Player.
- Minimum 1 year of relevant customer service experience.
- Good attendance and punctuality.
Work Location: 24 Penjuru Road, #01-06B, ALOG Commodity Hub, 609128
Work Days: Mondays to Fridays
Work Hours: 9:00am to 6:30pm
**Job Types**: Full-time, Permanent
**Salary**: $1,600.00 - $3,200.00 per month
Schedule:
- Day shift
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