E-commerce Customer Service Officer

2 weeks ago


East Singapore Emprego SG Full time

**Location**
- Singapore, East**Job Type**
- Full Time**Salary**
- $2,200 - $2,500 Per Month**Date Posted**
- 2 hours agoAdditional Details

**Job ID**
- 95777**Job Views**
- 1Roles & Responsibilities
- Description
- QINGO Singapore
- We are looking for dynamic talent to join our team to manage customer service and Qingo partners.
- Highlights:
- Good working environment
- Convenient transportation
- Good remuneration
- Provide training
- Lots of opportunities for promotion

Responsibility:
- Regularly update and push daily deals and new products in WeChat group and other social media channels such as Facebook,Xiao hongshu, WhatsApp group, guide customers to place orders and achieve the company's sales goals.
- Actively reply to customer inquiries and after-sales issues.
- Actively maintain partner channels and partner review matters.
- Help customers with order inquiries, timely tracking, feedback, refunds, remarks, such as logistics inquiries, delivery status, etc.
- Collect and resolve customers' complaints in time and provide a good service attitude.
- Other reasonable adhoc work arranged by managers.

Requirement:
- Familiar with the online shopping process, familiar with the rules of placing orders in Wechat mini programs, having experience in administrative customer service is preferred, typing speed of 100 words/minute, familiar with office software such as OFFICE, strong learning ability, good communication and teamwork ability;
- Possess good attitude and effective communication skills
- Patient, not impatient, good character, good service awareness, proactive and self-motivated, strong sense of responsibility, healthy, able to work stably for a long time.
- Have the spirit of customer first
- Fluent in both Chinese and English

Tags

e

commerce

customer

service

officer


  • E Commerce Executive

    17 hours ago


    Singapore OTP E COMMERCE PTE. LTD. Full time

    **Job Description**: - Daily operations of all online platforms such as product listings, images, campaigns, orders, delivery fulfilment, payments, refunds/returns, customer service and other enquiries. - Packing and sorting of online orders Maintain inventory and stocks in all e-commerce platforms. **Requirements**: - Willing to work on weekend and...


  • Singapore RECKLESS ERICKA PTE. LTD. Full time

    E-commerce & Customer Service E-commerce - Support in digital operations: Create and manage E-commerce listings, fulfillment and promotions. - Physical stock management in studio and stockists. - Plan and execute effective E-commerce strategies: Analyse and monitor sales performance versus targets, on-site traffic, customer satisfaction and provide insights...


  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore E-PLOYMENT CONSULTANCY Full time

    Analyze competitors’ online marketing activities. - Prepare and upload product listings for various E-commerce platforms (Amazon, Shopee, Lazada, Qoo10, Websites etc.). - Monitor, analyse, and report on e-commerce performance metrics, including sales, traffic, and customer behaviour. - Support sales growth by working with various internal and external...


  • Singapore VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED Full time

    Welcome to Vention singapore! We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment....

  • E-commerce Executive

    2 weeks ago


    Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full time

    As the E-Commerce Executive, your responsibility is to drive and grow online sales across multiple e-commerce platforms. - Manage and update various e-commerce platforms - Plan and execute online marketing campaigns - Handle order processing, fulfillment and shipment - Handle customer inquiriees and resolve issues


  • Singapore LIFE IDEAS PTE. LTD. Full time

    **E-commerce**: - Daily operations include preparing orders and packing orders - Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc) - Attending to customer enquries on online platforms - Write and edit product content that will be published on e-Commerce websites/platforms - Set standards, systems, and best practices for new product...


  • Singapore E-CONCIERGE PRIVATE LIMITED Full time

    You will get the opportunity to work in a cross-functional team consisting of developers, operations, marketing, data analysts and merchandising. We embrace a culture of experimentation and constantly strive for improvement and learning. You will work in a collaborative, trusting, thought-provoking environment. In particular, you will: - Manage the...


  • Singapore LIFE IDEAS PTE. LTD. Full time

    **E-Commerce / Customer Service Executive**: **Job Description & Requirements**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...


  • Jurong East, Singapore Arista Singapore Pte Ltd Full time

    Arista Singapore Pte Ltd specializes in the marketing and distribution of fashion timepieces by brands such as **Aigner, Adidas Originals, Anne Klein, Ferragamo, Nixon, Timex, Versace **and lifestyle accessories from **Nixon, Filson, Ucon Acrobatics and Sara Miller London**. As Arista's business is set in a fast-paced industry, the applicant must be...


  • Singapore ICENTRAL MOBILE PTE. LTD. Full time

    Job Responsibilities: - Ensure orders are fulfilled in a timely manner - Ensure that any inventory of items is well maintained - Liaise with logistics partners to ensure timely delivery of items - Ensure timely replies for queries by customers on the various e-commerce platforms - Ensure prompt customer service and recovery - Manage e-commerce team and...


  • Singapore ICENTRAL MOBILE PTE. LTD. Full time

    Job Responsibilities: - Ensure orders are fulfilled in a timely manner - Ensure that any inventory of items is well maintained - Liaise with logistics partners to ensure timely delivery of items - Ensure timely replies to queries by customers on the various e-commerce platforms - Ensure prompt customer service and recovery - Manage e-commerce team and...


  • Singapore VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWelcome to Vention singaporeWe are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth...


  • Singapore VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWelcome to Vention singaporeWe are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth...


  • Singapore MAC FRIENDS PTE. LTD. Full time

    Assist customer orders, refunds or exchanges. - Assist logistic planning and E-commerce team daily work. - Analyse and feedback customer needs to improve customer relationships and experience - Be updated on product knowledge to enhance customer support - Other duty asssign by supervisor. **Job Requirements** - 5 days office work weekly - With or without...


  • Singapore Good Job Creations Pte Ltd Full time

    Be responsible for the ongoing e-commerce functions of the company - Become a driving force behind company’s online presence and sales - Manage the website for customer engagement to analyze consumer demographic and buying behavior for optimizing future campaigns for the company - Any other ad hoc duties assigned **Requirements**: - 2 years of experience...


  • Singapore Top Bridal Pte Ltd Full time

    **Responsibilities**: - Take in all order from customers locally and overseas and process them before handling over the operations team - Ensure customer are constantly updated regarding their orders - progress or delivery status - Maintain a good relationship with courier to ensure smooth of delivery - Provide good service to new/existing customers to...

  • E-Commerce Executive

    2 weeks ago


    Singapore THE PROVIDORE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs an E-Commerce Executive, you will play a crucial role in managing and optimizing the online sales and operations of the Company. You will be responsible for developing and implementing strategies to enhance the company's online presence, attract customers, and maximize revenue through various e-commerce channels. Your primary focus...


  • Singapore THE PROVIDORE SINGAPORE PTE. LTD. Full time

    Roles & Responsibilities As an E-Commerce Executive, you will play a crucial role in managing and optimizing the online sales and operations of the Company. You will be responsible for developing and implementing strategies to enhance the company's online presence, attract customers, and maximize revenue through various e-commerce channels. Your primary...

  • E-Commerce Executive

    2 weeks ago


    Singapore THE PROVIDORE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs an E-Commerce Executive, you will play a crucial role in managing and optimizing the online sales and operations of the Company. You will be responsible for developing and implementing strategies to enhance the company's online presence, attract customers, and maximize revenue through various e-commerce channels. Your primary focus...