E-commerce Senior Executive

You will get the opportunity to work in a cross-functional team consisting of developers, operations, marketing, data analysts and merchandising. We embrace a culture of experimentation and constantly strive for improvement and learning. You will work in a collaborative, trusting, thought-provoking environment. In particular, you will:

- Manage the company's E-Commerce sales channels on 3rd party marketplaces
- Set up and manage all contents and promotional campaigns on 3rd party marketplaces (shop-in-shop design, product listing, promotional content, T&C) and ensure contents are aligned with brands' marketing guidelines, promotion plans and calendar
- Work with Merchandising team on assortment and stock planning
- Customer service-related work including attending to customer general enquiries
- Work closely with Supply Chain & Ops to ensure a smooth order fulfilment and post-sales customer service
- Analyze sales performance and key e-commerce metrics and explore opportunities to grow the 3rd party marketplace both existing and new channel
- Generate the necessary reports to internal and external stakeholders on the agreed timeline
- Any other duties as assigned by the management

**We believe that you will be a great fit for this role if you**:

- Hold a degree in related fields
- Have >2 years of experience in e-commerce management, preferably e-commerce marketplace
- Good understanding of e-commerce marketplace daily operations, seller centre, seller metrics and key e-commerce metrics
- Experience in stakeholder management both internal & external
- Proficient in Microsoft office (word, excel, ppt)
- Interest in fashion trends and products
- Ability or experience in hosting live-streaming sessions will be a plus
- Basic proficiency in photo/video editing (Adobe) will be a plus
- Able to work well independently as well as in a team and willing to learn/grow with the company
- Possess initiative, problem-solving, strong communication and interpersonal skills
- **About E-Concierge**_
E-concierge is a start-up subsidiary under Changi Airport Group established in 2017, dedicated to bringing unique, quality goods to the Southeast Asian markets through our omnichannel solution. We help both local and oversea merchants reach out to markets beyond their reach through our expertise of customised range of marketing, logistics, data and account management solutions. To date, we have onboarded over 400 global brands to carry almost 15,000 fashion, beauty, and lifestyle products.
- **Why choose to join us?**_
At E-concierge, our people are our key assets, and their welfare and development are crucial in our journey of growth together. We want to equip them with the required skills and knowledge to help their reach their fullest potential, while allowing them to explore their professional interests, be it taking on higher responsibilities or moving across functions to gain broader exposure.

We are a group of highly-motivated individuals who thrive to be the best together. We are innovators with big ideas and seekers of creative solutions, working together in an open environment that encourages self-expression and open discussions.

Our culture of empowering collaboration aims to encourage and inspire, but not at the expense of having fun We strive to create an inclusive environment that allows everyone to feel valued amidst challenges. Aside from maintaining a work-life balance, we offer a competitive remuneration package, so if you share our ambition, join us at this exciting moment in our journey to build a story together.

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- E-Commerce: 1 year (preferred)

License/Certification:

- work pass or visa to work in Singapore (required)
- Health insurance