E-commerce Intern

2 days ago

Singapore E-Concierge PT Full time

**Company Description**

Discovering Delight

Our mission is built around the concept of letting you discover brands and products that are original, of uncompromising quality, and most importantly — simply delightful.

Just like you, we are lovers of good shopping too

Remember when you last strolled the unfamiliar streets of your bucket list travel destinations, discovering unique shops and hidden gems then walking in and chancing upon something you've always wanted?

We knew there had to be a better way to experience shopping in the crowded online space, so say hello to our kind of commerce: where you’ll find new discoveries, lasting relationships, and products of real value.
**Role Overview**

This internship will focus on working on our e-commerce operations across different channels. This will give the intern broad exposure to the key ingredients of running a successful e-commerce business and a view into the complexities of making it work.

There will be an opportunity to work across all spectrums of an e-commerce business right from inventory planning and forecasting to order management. Additionally, the intern will be exposed to data analytics tools to view & manage different types of channel data and provide insights to run a data-led business.
- Work on regional market-leading e-commerce platforms
- Participate in discussions around building up the strategy for opening up new channels and identifying whitespaces to grow e-commerce.

**Role Description**
- Executing customer order fulfillment, coordinating order processing, delivery, and returns of customer orders
- Prepare and upload product listings including content for various marketplaces such as Shopee, Lazada
- Maintain and ensure all products information such as stocks level, layout, images, copywriting, etc are up to date and available-to-sell
- Liaise with operation team in resolving any operational issues arriving from online marketplaces
- Attend to customer service inquiries (Lazada, Shopee live chat) pertaining to product exchange, delivery status, etc.
- Provide administrative support and ad-hoc duties as required

**Requirements**:

- Excellent organizational, interpersonal, & communication skills
- Proficient in Microsoft Office / Google Drive Tools (Sheet/Doc/Slides)
- Proactive, resourceful, and an excellent team player
- Ability to take direction and absorb information quickly
- Have a passion for E-Commerce

**Job Types**: Full-time, Contract, Internship
Contract length: 6 months

**Salary**: $800.00 - $1,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)

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