Trainee Customer Services Officer

1 week ago


NorthEast Singapore SATS Full time

**About us**
SATS - Feeding and Connecting Asia

We are a leading provider of Food Solutions and Gateway Services. Our vision is to feed and connect Asia, and it is our passion to delight our customers. With 70 years of experience, and a regional presence in 14 countries, SATS caters to the needs of the aviation sector and a host of other public and private institutions in areas like defence, hospitality, healthcare and logistics.

SATS is entering a new phase of growth by expanding our business across the region and connecting our services internationally, so as to create new value for our customers, partners and shareholders. Technology-driven and people-led, we transform ourselves continually by injecting new technology and investing in people so as to build a more sustainable business.

Gateway Services
SATS’ Gateway Services encompasses services in ground handling which include ramp and baggage handling, aircraft cleaning, flight operations and load control, airfreight and passenger services. Our offerings also include aviation security, cruise handling and cruise terminal management.

Food Solutions
SATS’ Food Solutions comprises in-flight catering, commercial and institutional catering, research and development, food manufacturing and food distribution. Our offerings also include linen and laundry services, and we are the master caterer for the Singapore Sports Hub.

WHY JOIN US

At SATS, you join a company, and family, which strives for excellence in all that we do. Customers are at the heart of our business and customers can count on us to be dependable and trustworthy. We are always exploring new ideas and ways of doing things, and we value entrepreneurs who create new businesses and seize opportunities. You can look forward to an exciting career in the SATS Group of companies where there are many opportunities for leadership progression, skills upgrading and career development, including overseas exposure.

At SATS, it's a world of opportunities all in one place. Join us now to grow with SATS.
**Key accountabilities**

You play a vital role in creating a memorable experience for all our passengers. As a Customer Service Officer, you will lead a team performing different roles such as check-in, greeting passengers upon their arrival and ensuring a smooth departure process.

**Skills & experience**
- Possess a diploma in any discipline from a local polytechnic
- Good command of written and spoken English
- Pleasant with a cheerful disposition and good interpersonal skills
- Dynamic individual with service aptitude and willingness to go the extra mile

Job Reference: SATS00171


  • Customer Service

    1 week ago


    North-East Singapore Stafflink Services Full time

    Job Description Customer Service Officer $3000-3,500 0830-1745, MON -FRI East Side, Near Mcpherson MRT - Assist sales team to provide quotation to customer and follow up on inquiry. - Provides post-sales support to Sales division and day-to-day business liaison with major customers - Responsible for order processing, close follow-up and internal...


  • Singapore AVANTA GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesRoles and ResponsibilitiesManage corporate account clients and resolve feedback, complaints or conflicts. Handle general enquiries and registration including walk-in customer at the counter. Manage training administration such as course registration and verification of trainees' entry requirements and supporting documents,...


  • Singapore AVANTA GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesRoles and ResponsibilitiesManage corporate account clients and resolve feedback, complaints or conflicts. Handle general enquiries and registration including walk-in customer at the counter. Manage training administration such as course registration and verification of trainees' entry requirements and supporting documents,...


  • North-East Singapore Emprego SG Full time

    **Location** - Singapore, North East**Job Type** - Permanent**Salary** - $2,800 - $3,200 Per Month**Date Posted** - 25 minutes agoAdditional Details **Job ID** - 89114**Job Views** - 1Roles & Responsibilities **About the Programme** The POPULAR Management Trainee Programme strives to develop and grow a pool of multi-skilled and versatile talents for our...


  • Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time

    **Specific Responsibilities**: - To be responsible for day to day management of all aspects of customer service. - Able to handle large volume of calls daily. - Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. - Promote excellent customer service and ensure satisfaction is delivered...


  • East Singapore Emprego SG Full time

    **Location** - Singapore, East**Job Type** - Full Time**Salary** - $2,000 - $2,200 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 93816**Job Views** - 1Roles & Responsibilities **Account Assistant Trainee** - Assists with Account Receivables & Accounts Payable functions - Assists with Data Entry - Assists with month end and year end...


  • Singapore JJ CONSULTING SERVICES Full time

    Customer Service Officer (Office Hours/ Ang Mo Kio) Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Trainings are provided/ Fresh Graduates Welcome! Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer...


  • Singapore NTUC LearningHub Pte Ltd Full time

    Job Description:We are seeking a Sales and Customer Service Associate to join our team at NTUC LearningHub Pte Ltd. The successful candidate will be responsible for communicating with trainees regarding payment instructions, payment timelines, and any queries related to payment processing.The ideal candidate will have excellent communication skills, with the...


  • Singapore JJ CONSULTING SERVICES Full time

    Customer Service Officer (Office Hours/ Ang Mo Kio)Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.Trainings are provided/ Fresh Graduates Welcome!Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer...


  • Singapore JJ CONSULTING SERVICES Full time

    Roles & ResponsibilitiesOur client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.Customer Service Officer (Location: Airport)Responsibilities· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure...

  • Management Trainee

    1 week ago


    Singapore SUSHI-TEI PTE LTD Full time

    **JOB SUMMARY This is a 6-months Management Trainee (Service) Program. As a Management Trainee, you will be trained on-the-job in the full spectrum of Restaurant Operations. Your responsibilities will include (but not limited to) maintaining overall customer service standards and ensuring the restaurant's profitability through sales and budget planning,...


  • North-East Singapore S Foods Singapore Pte Ltd Full time

    **JOB HIGHLIGHTS** - We treasure staff and provide career development opportunities - Fair assessment, good compensation and fringe benefits - Collaboration and Teamwork **ROLES & RESPONSIBILITIES** - Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. - Keep records of...


  • Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service Officer (Call Centre) - 1 Year Contract - SingaporeAre you passionate about customer service and enjoy interacting with people? We're looking for a dedicated Customer Service Officer (Mandarin Speaker) to join our team in Singapore You'll play a critical role in providing first-call resolutions to end-users via calls...

  • Management Trainee

    22 hours ago


    Singapore MI CUN PTE. LTD. Full time

    JOIN US AND GROWTH TOGETHER! **Location**:Bukit Panjang Plaza, Bugis+, Singapore **Type of Employment**:Full-time **Working days**:6 days a week **THE JOB**: A Management Trainee in F&B (Food and Beverage) is an entry-level position designed for individuals who aspire to build a career in the food and beverage industry, specifically in managerial roles....

  • Management Trainee

    22 hours ago


    Singapore SUSHI-TEI PTE LTD Full time

    **JOB SUMMARY This is a 6-months Management Trainee (Service) Program. As a Management Trainee, you will be trained on-the-job in the full spectrum of Restaurant Operations. Your responsibilities will include (but not limited to) maintaining overall customer service standards and ensuring the restaurant's profitability through sales and budget planning,...

  • Management Trainee

    22 hours ago


    North-East Singapore DHL Full time

    **24 LIFE CHANGING MONTHS** **ONE EXTRAORDINARY CHALLENGE**: The Management Trainee (Operations) programme at DHL Global Forwarding Singapore, isn’t simply an opportunity to develop your career. It’s your opportunity to connect with people around the world - and improve their lives. 2 years of on the job training, practical hands-on experience,...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    **Responsibility**: - Deliver personalized service over the telephone to customers - Consistently deliver excellent quality service to our customers to achieve customer satisfaction - Ability to understand customers’ needs and provide appropriate solutions and attention - Receiving inbound calls - Consistently deliver excellent quality service to our...


  • Singapore GUOCOLAND PROPERTY MAINTENANCE SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWelcome and greet customers (office & retail) in a professional manner in accordance to the stipulated SOP; Be familiar and well-versed with the floor plans, facilities, services and nearby amenities to guide and direct customers; Manage the Visitors' Management System at the office tower, handle queries and feedback...


  • Singapore GUOCOLAND PROPERTY MAINTENANCE SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWelcome and greet customers (office & retail) in a professional manner in accordance to the stipulated SOP; Be familiar and well-versed with the floor plans, facilities, services and nearby amenities to guide and direct customers; Manage the Visitors' Management System at the office tower, handle queries and feedback...

  • Trainee Air Hub Lead

    15 hours ago


    Singapore JJ CONSULTING SERVICES Full time

    Roles & Responsibilities ​Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Baggage. This position is based in Singapore. Trainee Air Hub Lead - Baggage Responsibilities Supervise baggage operations to ensure baggage are dispatched to aircraft in a timely manner as per airlines' requirements or...