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Service Engineer

2 weeks ago

Anson Road, Singapore Flintex Consulting Pte Ltd Full time

**Responsibilities**:

- Provide field service on machinery and system sales & support (maintenance, installation & commissioning & training, troubleshooting & repair)
- Provide after-sales service for customers within agreed response time
- Work with the service sales team to prepare service contracts or service proposals to customers
- Maintain a service history register for all relevant equipment to the company’s internal SSA system
- Recommend appropriate spare parts and service proposals to customers with the objective of minimizing lead time for trouble-shooting
- Provide excellent customer service, listening carefully to customers’ concerns and addressing issues until customers are satisfied
- Update and maintain assigned machines per manufacturer specifications
- Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools
- Other tasks or assignments from Technical Manager

**Highlights**:

- Good Work-Life Balance & Regular Team Bonding
- Annual Health Screening, Medical & Dental Benefits
- Variable Rewards Schemes, Performance Bonus
- On-the-Job Training
- Career Progression and Personal Development Opportunities
- Hands-on and possess good knowledge and troubleshooting skills - Minimum NITEC/Diploma in Engineering (Mechanical, Electrical or Mechatronics) - Minimum 3-5 years of relevant working experience in mechanical & electrical troubleshooting - Knowledge of PLC programming & troubleshooting, or AutoCAD experience is advantageous - Proficient in computer knowledge (MS Office) - Team player, self-motivated, proactive, and able to work independently - Must be customer-orientated and willing to take challenges - Possesses Singapore Class 3 Drivers’ License, preferably with own vehicle