Service Manager

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...

**About this role**: The role of Project Manager comprises the following responsibilities: Delivery/Program Management, Implementation Partner Management, and Key Account Management. In this role, you will successfully drive and deliver APAC projects on time, above customer expectations, and within budget. You liaise and interact with project stakeholders...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

0-1 years of experience in a similar role - Strong customer service and excellent communication skills - Proficiency in cash handling - Knowledge of menu items and beverage preparation techniques - Obtained Food Safety and Hygiene Certificate - Ability to maintain cleanliness and sanitation standards - Effective time management abilities - Team player with a...

To assist in all Banqueting event and daily operations. - To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively. - Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude. - Serving, clearing of dishes. Other ad hoc duties - To...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

Job Duties: - Ownership of properties assigned to your region and escalations to resolve. - Identify coverage gaps in our field services and develop our Third Party resources for the region for Break fix, Cabling and smart hands deployment services. - Conduct any site surveys, break/fix service calls, installations or conference set-up/support requested of...

As a Network Engineer, you will provide the highest standards in installation & service call work whilst establishing and maintaining excellent working relationships with all stakeholders and Third Party Contractors. Manage small works deliveries as required and be responsible for installing, configuring, troubleshooting, surveying and testing hardware and...