Service Manager

Cornerstone is Singapore’s premier Independent Financial Advisory and Exempt General Insurance Broker with near 30 years of professional experiences. We are looking to on-board a strong client servicing manager to maintain and grow our portfolio of corporate clients, - Support in Planning, Building and Executing the relationships from the firm's new key...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

0-1 years of experience in a similar role - Strong customer service and excellent communication skills - Proficiency in cash handling - Knowledge of menu items and beverage preparation techniques - Obtained Food Safety and Hygiene Certificate - Ability to maintain cleanliness and sanitation standards - Effective time management abilities - Team player with a...

Location: Singapore **Salary**: S$3K - S$3.5K We do not have quota for overseas workpasses. At Next Level, we are dedicated to empowering individuals to unleash their potential in the evolving economy. As a leading provider of educational programs, we equip our community with the tools and guidance necessary for personal growth and success. We are...

Job Duties: - Ownership of properties assigned to your region and escalations to resolve. - Identify coverage gaps in our field services and develop our Third Party resources for the region for Break fix, Cabling and smart hands deployment services. - Conduct any site surveys, break/fix service calls, installations or conference set-up/support requested of...

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Responsibilities**: - Provide field service on machinery and system sales & support (maintenance, installation & commissioning & training, troubleshooting & repair) - Provide after-sales service for customers within agreed response time - Work with the service sales team to prepare service contracts or service proposals to customers - Maintain a service...