Service Manager

**Job Purpose** To support the Centre Shared Services team in managing and overseeing operations, events management, budgets and general administration of the Research Centres and related research funds. - Oversee and implement operational as well as research budgets for the centre, ensuring compliance with University/stakeholders policies. - Manage...

**Client Service Manager **Description** You will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also give...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

Job Duties: - Ownership of properties assigned to your region and escalations to resolve. - Identify coverage gaps in our field services and develop our Third Party resources for the region for Break fix, Cabling and smart hands deployment services. - Conduct any site surveys, break/fix service calls, installations or conference set-up/support requested of...

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

**About Quanterra Institute** Quanterra Institute is a premier education and training institution in Singapore, dedicated to **advancing expertise in service excellence and customer experience management**. We provide industry-relevant training that equips professionals with **customer engagement techniques, service quality strategies, and professionalism...

Manage cleaning operations and liaise with clients to ensure quality service delivery - Ensure teams adhere to safety measures during cleaning operations - Facilitate budget planning for cleaning operations - Evaluate relevant data to propose recommendations for cleaning process improvement - Develop and review operation plans to improve work procedures and...

0-1 years of experience in a similar role - Strong customer service and excellent communication skills - Proficiency in cash handling - Knowledge of menu items and beverage preparation techniques - Understanding of food safety practices - Ability to maintain cleanliness and sanitation standards - Effective time management abilities - Team player with a...

**Position Summary** A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards. **Responsibilities** - Lead and manage the logistics operations - Responsible for P&L of the operations - Supervises and...

**KEY ROLES AND RESPONSIBILITIES** - Establish / optimize infrastructure design and enhance existing processes to meet business goals - Plan and coordinate the functions of Infrastructure, Network and EUC - Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs - Maintain and evaluate Lifecycle...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative...

**About Us** Equinet Academy is a WSQ SkillsFuture Singapore (SSG) Approved Training Organisation (ATO), under the InfoComm Technology (ICT) Framework. Our mission is to enhance the skills and competencies of marketing personnel in Singapore and Southeast Asia and accelerate the process of digital marketing transformation across all industry sectors, by...

The Career Service Executive plays a key role in profiling learners, assessing career readiness, and facilitating their transition into the workforce. This role involves conducting career readiness assessments, organizing workshops and sessions, and tracking learner engagement and career outcomes. **Key Responsibilities**: 1. Career Readiness Assessment: -...

**Responsibilities**: - Responsible for smooth and efficient running of the daily operations. - Enforcing standards and safeguarding the integrity of the company. - Drive sales through operational execution. - Responding to feedback and customer complaints. - Achieve profitability through exercising cost control. - Manage restaurant liability through human...

Collaborate with other functions to manage key client accounts. - Support class operations through timetable planning and resource allocation (e.g., classroom booking). - Lead and/or support events such as student commencement ceremonies and other activities. - Work in teams to continuously review and improve processes and guidelines to ensure operational...

**Manage cleaning services** - Coordinate with operations team and Client to ensure quality service delivery - Ensure cleaning teams adhere to safety measures to during cleaning operation - Assist in budget planning for cleaning operations - Compile and analyse relevant data to propose recommendations for cleaning - process improvement - Assist in...

**Position Summary** This position is responsible for supervising an operations team in managing warehouse operations activities. **Responsibilities** **Primary Responsibilities** - Assist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations. - Lead the team to achieve the department's KPI goals. -...