Customer Service Executive

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: **Customer Support**: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical...

**JOB DESCRIPTION**: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects...

You are reliable and hardworking with great communication skills, **Job Highlights** - Competitive salary, benefits and performance bonuses - Career growth advancement - Central working location at Kallang with performance-tied option of hybrid **Job Requirements** - 5 days work week - Minimum 1 year experience in relevant role with knowledge in Microsoft...

Diploma / GCE 'O' Level - Minimum 2 years relevant experience - Customer-Oriented Attitude - Applicants with Engineering background is an added advantage

**Job Scope** - Reporting to the Export Manager - Responsible for overall customer service excellence - Ensure day to day Customer Service activities conform to SOP - Continuous process improvement and/or innovation - Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps...

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

We are seeking a dedicated and enthusiastic individual to join our team as a Career Service Executive. As a Career Service Executive, you will play a pivotal role in assisting individuals in their career development and job search efforts. You will provide guidance, resources, and support to help our clients navigate their career paths and achieve their...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

Company Overview With our team of inspirational and successful leaders, we believe in fostering talent and providing real world experience for the upcoming generation of sales professionals. As part of our commitment to mentorship and education, we seek driven fresh grads to join our team. Position Overview As a Customer Relationship Executive, you will...

**Job Scope** - Promotion and marketing of export sea-freight services - Visits and services customers - Ensure customer’s satisfaction and on quality of service - Attend to sales enquiries and customers’ complaints - Liaise closely with export operations staff & update customers on the status of export shipments - Prepares shipment Sales Department /...

**Job Scope** *** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices...

To directly influence sales, through client servicing and service recovery, and support sales/RM with administrative and operational duties. **Regular/Daily** - Review any “rejected” business/cases and salvage. - Follow up on any new accounts opened online to ensure completeness. - Liaise with Middle Office and Back Office, including Compliance, to find...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Verify invoices from vendor - Prepare customers’ report - Monitor closely on assigned...