
IT Support Executive
1 week ago
An Established Immigration agency is looking for an IT Support Executive to ensure smooth day-to-day IT operations and provide timely support to our team.
**Key Responsibilities**:
- Provide first-level support for hardware, software, and network issues.
- Manage user accounts and access in Active Directory.
- Log and track support tickets; escalate issues as needed.
- Liaise with vendors for repairs or advanced troubleshooting.
- Maintain IT inventory and documentation.
**Requirements**:
- Minimum Diploma or higher
- Preferred at least 1 year of IT experience
- Strong knowledge of Windows OS, Office 365, and basic software and hardware
- Knowledge of Cloud Computing and AI
- Strong communication and customer service skills
**Contact Info**
**Phone**:6299 0245/9111 3102
**Whatsapp**:9111 3102
**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months
Pay: $2,500.00 - $3,000.00 per month
**Benefits**:
- Promotion to permanent employee
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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