Sales Support Executive
3 days ago
Job Description:
Supply & Demand Planning
- Develop and manage customer demand forecasts based on historical data, market trends, and customer orders
- Maintain optimal inventory levels for customer orders, minimizing excess or aged stock
- Coordinate with internal teams (sales, procurement, logistics) to align demand and supply
- Use ERP systems (e.g., SAP) to manage inventory data, order flow, and reporting
- Perform monthly sales forecast analysis and participate in S&OP discussions
Customer Account Management
- Handle customer queries, urgent orders, and delivery requirements with a responsive approach
- Service and maintain existing customer accounts while developing new business opportunities
- Prepare and issue accurate sales quotations
- Follow up on leads and build strong relationships with customers
Supplier Coordination & Cost Management
- Monitor market price trends and conduct analysis to inform procurement decisions
- Negotiate purchase pricing with suppliers to secure competitive advantage
- Consolidate shipments where possible to reduce logistics costs
Job Requirements:
- Must possess a Diploma or Bachelor's Degree, preferably in Engineering or Material Science background
- Understand customer requirements and propose suitable solutions
- IT savvy and knowledge in MS Office and SAP
- Persuasive and Negotiation Skills
- Cost Management Techniques
- Listening and communication skills
- Customer Relationship Management
Job Type: Full-time
Pay: $3, $4,000.00 per month
Experience:
- relevant: 1 year (Preferred)
Work Location: In person
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