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IT Support Officer
2 weeks ago
Job Description
An Established Immigration agency is looking for an IT Support Executive to ensure smooth day-to-day IT operations and provide timely support to our team.
Key Responsibilities:
- Provide first-level support for hardware, software, and network issues.
- Install, configure, and maintain computers, printers, and applications.
- Log and track support tickets; escalate issues as needed.
- Liaise with vendors for repairs or advanced troubleshooting.
- Maintain IT inventory and documentation.
Requirements:
- Minimum Diploma or higher
- At least 1 year of IT experience
- Strong knowledge of Windows OS, Office 365, and basic software and hardware
- Knowledge of Cloud Computing and AI
- Strong communication and customer service skills
Contact Info:
Whatsapp:
Job Types: Full-time, Permanent, Contract
Contract length: 12 months
Pay: $2, $3,000.00 per month
Benefits:
- Promotion to permanent employee
Work Location: In person