Project Support Executive

5 days ago

Kallang, Singapore Appvantage Pte Ltd Full time

**Join Our Team at Appvantage in Singapore**

Are you ready for an exhilarating new journey with us?

Here's a glimpse of your responsibilities:
**1. Cultivate Connections**
- Foster and maintain strong, professional relationships with clients, vendors, and partners.
- Support seamless communication and collaboration across stakeholders.
- Ensure that all project implementations are aligned with company quality standards and client expectations.

**2. Operation Support**
- Manage day-to-day support operations for our in-house product, ensuring timely and accurate issue resolution.
- Monitor support tickets and maintain a high standard of customer service and satisfaction.
- Collaborate with internal teams (engineering, QA, product) to investigate root causes of recurring issues and drive improvements.
- Design and refine support processes to improve efficiency and response times.
- Track and analyze key performance indicators (KPIs) to evaluate support effectiveness and implement corrective actions.
- Work closely with the product team to relay customer feedback and contribute to product roadmap discussions.
- Create and maintain clear, user-friendly support documentation (e.g., FAQs, troubleshooting guides, knowledge base).
- Stay informed of best practices in digital product support, customer service, and user experience.

**3. Quality Assurance**
- Plan, develop, and execute test plans, test cases, and scripts to validate product functionality and quality.
- Collaborate with product owners, designers, and developers to understand feature requirements and ensure alignment with user needs.
- Verify backlog items and confirm that development meets business and customer expectations.
- Conduct and lead User Acceptance Testing (UAT) for new features or product updates.
- Provide clear feedback to the development team on usability, bugs, and potential improvements.
- Maintain accurate documentation of UAT scenarios, test results, and backlog verification status.
- Communicate QA progress and results to stakeholders in a timely and structured manner.

**4. Versatile Contributor**
- Take on additional responsibilities and ad-hoc assignments as needed.
- Adapt quickly to changing project requirements or organizational priorities.

**Job Requirements**
- **Educational Background**: Bachelor’s Degree in Information Systems or Business.
- **Experience**: 2-3 years' experience in the IT industry is preferred.
- **Communication**:Excellent communication skills are essential.
- **Tech-Adept**:Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
- **Attitude**:You're organized, meticulous, and always approach tasks with a positive attitude.
- **Project Acumen**: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
- **Methodologies**:Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here

**Job Types**: Full-time, Permanent

Pay: $4,000.00 - $6,000.00 per month

Work Location: In person

  • Digital Project Executive

    1 week ago

    Kallang, Singapore iFoundries (Asia Pacific) Pte Ltd Full time

    **About Us** With over 20 years of experience, we empower businesses to harness first-party data, leverage marketing technology, and embrace digital transformation strategies for sustainable growth. We offer a collaborative and supportive environment ideal for learning, career development, and professional growth. **Position Overview - Project...

  • Account Executive

    1 week ago

    Kallang, Singapore Aircraft Support Industries (Singapore) Pte Ltd Full time

    **The Role** We are seeking a highly organized and detail-oriented **Office Administrator** to oversee administrative, accounting, and human resource functions. This role is vital in maintaining smooth office operations, managing financial records, and supporting HR-related activities to ensure a productive workplace. **Key Responsibilities**: **Office...

  • IT Project Executive

    5 days ago

    Kallang, Singapore Appvantage Pte Ltd Full time

    **Join Our Team at Appvantage in Singapore!** Are you ready for an exhilarating new journey with us? At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in...

  • IT Support Executive

    1 week ago

    Kallang, Singapore NTRUST Singapore Pte Ltd Full time

    An Established Immigration agency is looking for an IT Support Executive to ensure smooth day-to-day IT operations and provide timely support to our team. **Key Responsibilities**: - Provide first-level support for hardware, software, and network issues. - Manage user accounts and access in Active Directory. - Log and track support tickets; escalate issues...

  • Digital Project Executive

    6 days ago

    Kallang, Singapore iFoundries (Asia Pacific) Pte Ltd Full time

    **As a Digital Project Executive in iFoundries, you will take pride in communicating project ideas to clients; leading a project team to the success of each digital campaign. With the global focus on helping every industry to use digital technologies and build strong digital capabilities, you will be at the forefront of this evolution.** **What You Will...

  • IT Support Executive

    5 days ago

    Kallang, Singapore NTRUST SINGAPORE PTE LTD Full time $30,000 - $36,000 per year

    Job DescriptionAn Established Immigration agency is looking for an IT Support Executive to ensure smooth day-to-day IT operations and provide timely support to our team.Key Responsibilities:Provide first-level support for hardware, software, and network issues.Install, configure, and maintain computers, printers, and applications.Liaise with vendors for...

  • Administrative Executive

    2 weeks ago

    Kallang, Singapore LOGISTICS 9 PTE. LTD. Full time

    **Administrative Executive (Business Communications & Operations Support)** **Company Overview** Logistics 9 is a Singapore-based trading and export logistics company with operational hubs in Yiwu (China) and Hong Kong. We specialize in sourcing, procurement, quality control, and containerized exports for international clients, particularly in Latin...

  • Project Administrator

    5 days ago

    Kallang, Singapore NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Project Coordinator

    5 days ago

    Kallang, Singapore KBR Full time

    **Title**: Project Coordinator **Responsibilities**: - Under general supervision: Plans, organizes, coordinates and controls projects in accordance with the established policies, procedures, systems, and requirements approved by Client - Has responsibility for day to day contact and communication with the Client and focuses on providing client...

  • Project Engineer

    6 days ago

    Kallang, Singapore Nala Employment Pte Ltd Full time $60,000 - $120,000 per year

    $ Mon to Fri 9am to 6pm, Sat 9am to 1pmKallangResponsibilitiesPlan, coordinate, and execute solar system projects from design to completion.Conduct site surveys, feasibility studies, and technical assessments.Prepare engineering drawings, project specifications, and documentation.Oversee installation works, ensuring compliance with design, safety, and...