Facilities Executive
1 week ago
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL
We are looking for Facilities Executive
What this job involves:
Providing Excellent Client Service
You will ensure client satisfaction and successful implementation of services based on the agreed Individual Performance Agreement (IPMP). To do so, you will provide comprehensive and best-in-class management services to run day-to-day operations and services of our client’s facilities. You will manage and maintain consistent high-quality service levels in line with SLA’s and KPI’s, with a focus on driving continuous improvement in our client’s workplace.
You will assist the Facilities Manager in achieving the account’s targets and work with the other team members to meet all key performance indicators as agreed with the client. You will be involved in a wide range of activities and responsibilities such as the following:
- Vendor and Contract Management
- Facilities Operations and Improvements
- Financial Management and Savings Initiatives
- Procurement and Risk Management
- Customer Service & Client Relationships
- Reporting, Training, Staff Management and other responsibilities assigned by Facilities Manager
Delivering our facilities services
In this job, you are responsible for the entire soft services and facilities management services.
We would like you to be responsible for complex(s) facilities operations in terms of soft services. You will establish procedures and roll out to site staff, mainly Cleaning, Landscaping, Pest Control, Security Services, etc.
You are to ensure vendors are well-managed, delivering services on time and within budget.In addition, you need to monitor that the vendors carries out technical audits and maintenance for all soft services as scheduled.
One on the primary responsibility will be OPEX budget, tracking and reporting planning. You will also need to provide administrative support to the team whenever required.
Consistency is what we do best at JLL. You are to manage the quality of facilities services within the complex(s) and monitor critical path actives and ensure timely escalation.
Experienced
You have a Bachelor Degree / Diploma in Business/Facilities/Engineering Management or equivalent qualification. In addition, you have 3 to 5 years of experience in Hospitality, Property Management or Facilities Management.
Proficient
You will have a thorough grasp of all facets of Facilities Management particularly the vendor management for specialized services, understanding of basic technical aspects and experience with performance based service contracts and vendor management.
Competent
You have strong organizational and time-management skills and demonstrate the ability to create and drive new initiatives. You are a strategic thinker with strong solving skills, a passion for quality and have an eye for detail.
People Person
You demonstrate excellent written and verbal communication skills and have a customer-oriented mind-set and attitude. You also have strong interpersonal skills that translates into being a great team-player with the ability to assume a leadership role and delegate tasks effectively.
Team Player
You will be a person that collaborates with others regardless of role, business unit or location. At JLL, we work together to help achieve our ambitions and that of our clients.
What you can expect from us
You will be given a remarkable opportunity to contribute and hone your technical competencies at one of our most prestigious projects.
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take
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