Customer Engineer, Small/medium Businesses, Google

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

**Minimum qualifications**:

- Bachelor's degree in STEM fields (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience.
- Experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role.
- Experience with cloud computing concepts such as Big Data, Platform-as-a-Service and Infrastructure-as-a-Service (e.g., PaaS and IaaS) technologies.
- Ability to communicate in Korean and English fluently, to help support customers for the Korean market directly.

**Preferred qualifications**:

- Experience with big data and machine learning frameworks (e.g., Tensorflow, PyTorch, or scikit-learn), and implementing Machine Learning Operations at enterprise scale on cloud platforms.
- Experience in consulting, delivering technical presentations, leading discovery, and planning sessions with customers with scope and success criteria.
- Experience with compute infrastructure and networking concepts including routing, VPNs, load balancers, and firewalls.
- Experience in data and information management as it relates to big data trends and business challenges.
- Experience using and/or managing databases.
- Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

**About the job**:
As a Customer Engineer, you will be there to shape and execute technical business strategies, acting as a trusted advisor to our clients and helping them to realize maximum business value from Google Cloud. You will assist business Googlers by problem-solving key technical issues for our customers, while also liaising with the Product Marketing Management and Engineering teams to stay above industry trends and to create enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Work with account executives to explore opportunities from the technical perspective, and collaboratively set the opportunity pursuit strategy. Develop the strategy to resolve technical impediments and scoping out migration workloads.
- Take responsibility for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
- Work with Google Cloud products to demonstrate and prototype integrations in customer/partner environments.
- Prepare and deliver product messaging in an effort to highlight Google Cloud value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management, and documents.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.