Coordinator, Guest Service

9 hours ago

Singapore CapitaLand Full time

**Responsibilities**:
**Coordinator, Guest Service**

You will support the daily guest service operations in our Service Residence by providing administrative support to the team. This includes ensuring residents' apartments are ready upon arrival and overseeing residents' requests. You will report directly to the Manager or Assistant Manager, Guest Service.

**Responsibilities**

You will:

- Promote teamwork and quality service within the team and coordination with the other departments
- Oversee residents’ requests and escalation process of defect job tasks
- Handle charging and cashiering
- Ensure smooth check-in and check-out for all residents by:

- Coordinating with the Housekeeping team on daily resident arrivals
- Ensuring arrival apartments are ready before the check-in time
- Handle the safekeeping of cash and residents’ valuables and belongings
- Perform related tasks as assigned

**Job Requirements**

You have:

- At least 2 years of relevant experience preferably in the hospitality industry
- Service-oriented
- Passion in learning a variety of tasks, including handling paperwork
- Willingness to perform shifts

**Benefits**
- 5-day work week in consideration of our culture of work-life balance
- Flexible benefits with comprehensive medical coverage for self and family
- Learning and development opportunities
- Subsidised rates at Ascott Serviced Residences
- Advocate staff volunteerism
- Wellness programmes

**About Us**

CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth S$131.7 billion as at 30 September 2019. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 200 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

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