Manager, Guest Service

Roles & ResponsibilitiesThe Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters. Primary Responsibilities· Accommodates all guest needs and requests, anticipating guest needs, and creating...

**Additional Information** **Job Number**25037774 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

At least 5 Year(s) of working experience in the related field is required for this position. - Preferably Managerial experience in Customer Service or equivalent. **Responsibilities**: - Lead a team of Guest Services staff - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warm and attentive...

Ensure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...

Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...

Candidate must have at least aDiploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/PostGraduate Diploma/Professional Degree in Hospitality/Tourism/HotelManagement or equivalent qualifications. Atleast 5 Year(s) of working experience in the related field isrequired for this position. PreferablyManagerial experience in Customer Service...

Guest Services Manager Job ProfileWe are recruiting a dedicated Guest Services Manager to lead our housekeeping team at Resorts World at Sentosa PTE. LTD.Primary Responsibilities:Lead and motivate the housekeeping team to deliver exceptional guest experiences.Oversee daily cleaning operations, ensuring seamless execution and high-quality results.Cooperate...

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with...

Assist the Residence Manager in the day-to-day operations of the front desk, and ensure all tasks assigned are completed promptly / on time. - Effectively supervise and support the Front Office team. - Perform all Front Desk-related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks,...

About the RoleThe Guest Services Executive will be responsible for supervising and directing all activities related to guests at Momemts Hotel Alexandra.Main Duties and Responsibilities:Supervise and direct all activities related to guests, with a focus on upgrading service level standards.Determine daily room requirements and ensure that guest special...

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. - To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. - To determine daily room requirements and ensure guest’s special requests are...

Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

About the Role:We are looking for an experienced front office professional to join our team as a Customer Service Team Leader. In this role, you will be responsible for leading a team of front office staff in delivering exceptional customer service.Key Responsibilities:Key responsibilities include:Managing the front office team to ensure effective guest...

Summary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

**Summary** Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in...

About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description Manage front office operations - Supervise team's...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

**What’s the job?**: Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...

A Guest Service Supervisor supports the Front Office Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing? As a Guest Service Supervisor, you will support the Front Office Manager to ensure that Team Members are prepared and well-informed to...