
Guest Services Manager
7 days ago
Assist the Residence Manager in the day-to-day operations of the front desk, and ensure all tasks assigned are completed promptly / on time.
- Effectively supervise and support the Front Office team.
- Perform all Front Desk-related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, and guest profile maintenance professionally following the company’s policies and procedures.
- Create and accurately update new room bookings in the system, send out guest confirmations, make any necessary amendments and cancellations in the PMS system.
- Receives and transmits messages and/or postal letters to guests promptly.
- Handle guests’ inquiries/comments/complaints in conformance with the Brand standards.
- Maintain clear and efficient communication and coordination with various departments to facilitate work performance, and to ensure that to achieve 100% guest satisfaction.
- Responsible and accountable for handling and safekeeping of cash and guest valuables.
- Ensure that the Front Desk is not left unmanned at all times.
- Assist the Residence Manager in preparing the annual property budget for the Front Office department.
- Perform any other duties as and when required by the Supervisor/Management.
Other information:
- Up to 8 working hours per day including 1 hour break for meal, or 44 hours a week
- 5-day work week and an alternate Saturday from 9am to 1pm.
-
Guest Services Manager
1 week ago
Singapore Artyzen Hospitality Group Limited Full timeHotel - Artyzen Singapore Location - Singapore Department Rooms Date Posted 22 July, 2025 **Job Highlights** - Dynamic working environment - Open and collaborative culture Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally...
-
Guest Services Manager
1 week ago
Singapore NEW PARK PROPERTY PTE. LTD. Full timeThe Duty Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she must handle all any guest related matters. Manages the guest journey from pre-arrival to post-departure. **Primary Responsibilities - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in -...
-
Guest Services Manager
1 week ago
Singapore beBeeHospitality Full time $2,500 - $4,300Job Description:The role of a Guest Services Manager is to oversee the day-to-day operations of guest relations, ensuring a seamless and enjoyable experience for all visitors.Key responsibilities include:Welcoming guests and checking them in/out efficiently.Managing reservations and updating records accurately and promptly.Responding to guest inquiries and...
-
Guest Services Manager
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25037774 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
-
Guest Services Manager
3 weeks ago
Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob HighlightsDynamic working environment Open and collaborative cultureInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from...
-
Guest Services Associate
3 days ago
Singapore JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD. Full time**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...
-
Guest Services Manager
1 week ago
Singapore YOTEL SINGAPORE ORCHARD ROAD Full time**Job Highlights** - Conveniently accessible via Orchard MRT Station - Fun working environment - Attractive Crew welfare and benefits - Get to know our robots, Yolanda & Yoshi The Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the overnight Front Office Operations and to lead the YOTEL team by example and...
-
Guest Services Manager
2 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeAt least 5 Year(s) of working experience in the related field is required for this position. - Preferably Managerial experience in Customer Service or equivalent. **Responsibilities**: - Lead a team of Guest Services staff - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warm and attentive...
-
Guest Services Manager
1 day ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeEnsure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...
-
Guest Services Manager
7 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeGUEST SERVICES MANAGER (DUTY MANAGER)Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional....