Customer Service Support

5 days ago


Singapore Xin Kee Hong Kong Cheong Fun Full time

_As a Customer Service Support at Xin Kee Hong Kong Cheong Fun, you will be responsible for interacting with customers, assisting with their needs, and ensuring they have an outstanding experience. You will play a key role in maintaining a welcoming and efficient environment at our food stall, contributing directly to customer satisfaction._

**Key Responsibilities**:

- _Greet and assist customers in a friendly and professional manner._
- _Handle customer inquiries, complaints, and orders efficiently._
- _Ensure that customers are satisfied with their meals and service._
- _Support food preparation and packaging during peak hours._
- _Maintain cleanliness and organization of the stall area._
- _Work closely with the kitchen and service team to ensure smooth operations._
- _Assist in processing payments and managing cash register._

**Requirements**:

- _Excellent communication and interpersonal skills._
- _Positive attitude with a customer-first approach._
- _Ability to work in a fast-paced, high-energy environment._
- _Prior experience in customer service or food service is a plus but not required._
- _Passion for food and providing an exceptional customer experience._

Pay: $1,926.98 - $4,120.78 per month

**Benefits**:

- Cell phone reimbursement
- Employee assistance programme
- Food provided
- Health insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Location**:

- Singapore (preferred)

Work Location: In person



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