Member Relations Officer

You will be responsible in providing customer service solutions and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Ensure smooth operations of the reception desk and maintain standards as per SOPs -...

**Responsibilities** - Responsible for sales of new memberships as well as retention of existing members. - Create and update membership marketing material and membership form - Marketing of membership - Plan and execute membership events and activities to engage members and non-members; - Secure and expand the suite of benefits and privileges accorded to...

**Job Summary** You will be the customer service representative fronting the reception of our shared office space, reporting to the Operations Manager to ensure the smooth and efficient running of the workspace. You will provide friendly, authentic and professional support to our members, creating an excellent workspace experience that members will be happy...

**Responsibilities** We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the operations-in-charge, discovering and maintaining customer satisfaction, as well as pursuing new sales prospects. If you have excellent communication skills and able to provide customer...

Responsibilities and duties Membership: - Respond to membership enquiries, conduct tours and onboard new members - Respond to member requests for suspensions, terminations and corporate transfers - Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters -...

**Responsibilities**: **- **Ensure the smooth running of the Club. **- **Carry out marketing and sales initiative and training of junior staff. **- **Closing of sales and conducting of Club tours. **- **Assist in ensuring all membership administration is done as per SOPs. **- **Assist in handling all feedback, complaints, and enquiries. **- **Inform...

**About the job**: - Handle feedbacks, complaints and comments form members and guest - Answer incoming/internal calls - Liaise with other departments to create a one-stop service for members/guests convenience - Assist in dispatch of newsletters/circulars/statement of accounts. - Assist in keying all the booking transactions to system. - Attend members and...

The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse. **Key Responsibilities**: - Act as the first point of contact for all membership-related inquiries. -...

Roles & ResponsibilitiesThe Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse.Key Responsibilities:Act as the first point of contact for all...

**Member Relations Executive**Your Role**: - Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area - Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc. - Responding to requests for help and information -...