Membership Relation Officer

4 weeks ago


Singapore Changi Beach Club Full time
Roles & Responsibilities

The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse.

Key Responsibilities:

  • Act as the first point of contact for all membership-related inquiries.
  • Assist with onboarding of new members, including processing applications and conducting welcome briefings.
  • Build rapport and maintain regular engagement with members to ensure satisfaction and retention.
  • Handle membership renewals, billing queries, and account updates.
  • Coordinate member events, benefits, and communications.
  • Maintain accurate membership records and reports.
  • Provide feedback to management on member needs and service improvements.

Requirements:

  • Diploma in Hospitality, Business Administration, or relevant discipline.
  • At least 1–2 years of customer service or membership service experience.
  • Warm, professional, and service-oriented demeanor.
  • Strong written and verbal communication skills.
  • Proficiency in MS Office and member management systems.
  • Able to work weekends and public holidays on a rostered basis.
Tell employers what skills you have

Water
Housekeeping
Inventory
Composition
Property
Fitness
Hospitality Industry
Administration
MS Office
Public Relations
Administrative Support
Facility Maintenance
Customer Service
Hospitality
Brand Awareness

  • Singapore Changi Beach Club Full time $4,000 - $6,000 per year

    The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse. Key Responsibilities: Act as the first point of contact for all membership-related inquiries. ...


  • Singapore Changi Beach Club Full time

    Roles & Responsibilities The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse. Key Responsibilities: Act as the first point of contact for all...

  • Membership Officer

    2 weeks ago


    Singapore THE AMALGAMATED UNION OF PUBLIC EMPLOYEES Full time

    Are you a highly motivated and enthusiastic individual with a passion for building strong relationships and expanding a community? If so, we have an exciting opportunity for you! AUPE is seeking a proactive and personable Membership Officer to join our team. As a Membership Officer, you will be at the forefront of engaging with our existing members and...

  • Membership Officer

    2 days ago


    Singapore Mandai Wildlife Group Full time

    Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature...

  • Membership Officer

    1 week ago


    Singapore Mandai Wildlife Group Full time $25,000 - $40,000 per year

    Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve,...

  • Membership Relations

    2 weeks ago


    Singapore STELLARE CONSULTING PTE. LTD. Full time

    **RESPONSIBILITIES** - Lead, motivate and provide direction to the Front Office, Membership Relations & Sales teams, and ensure that teams maintain operation standards, maximize efficiency and ensure high Level of member satisfaction. - Effective management of all membership appeals and transactions in accordance with Club Constitution and Bye-laws. - Assist...

  • Membership Officer

    7 days ago


    Singapore beBeeMembership Full time $40,000 - $60,000

    About This RoleWe are seeking a professional to fill the Membership Officer position, responsible for delivering exceptional service to our existing and prospective members.Key Responsibilities:Act as the first point of contact for all membership-related inquiries, providing a warm and professional demeanor.Assist with onboarding of new members, including...

  • Membership Services

    7 days ago


    Singapore REVUP PROSERVICES PTE. LTD. Full time

    The Membership Concierge serves as the primary point of contact for members, delivering personalized, high-quality service and ensuring a seamless membership experience. This role involves handling inquiries, resolving concerns, facilitating member services, and maintaining strong member relationships to drive satisfaction and retention.Meet and greet,...

  • Membership Officer

    3 weeks ago


    Singapore Mandai Wildlife Group Part time

    Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, which will integrate five wildlife parks with distinctive nature-based experiences, green public...

  • Membership Officer

    3 weeks ago


    Singapore Mandai Wildlife Group Part time

    Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks, connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve,...