Member Relations Executive

1 week ago


Singapore WORK CENTRAL OFFICES PTE. LTD. Full time

**Job Summary**

You will be the customer service representative fronting the reception of our shared office space, reporting to the Operations Manager to ensure the smooth and efficient running of the workspace. You will provide friendly, authentic and professional support to our members, creating an excellent workspace experience that members will be happy to tell others about. Some of your specific duties and tasks include the following:

- Man the front desk, welcoming members, guests, and visitors to the workspace
- Assist to conduct tours around the premises, serve beverages when required
- Operate the phone system, receiving calls on the mainline and relaying calls or messages to members and own staff.
- Handle membership registration and onboarding process.
- Answering basic enquiries about the workspace.
- Invoicing and processing payment from members.
- New members IT and service set up.
- Mail sorting and management
- Assist operations to run monthly events for members
- Book meeting rooms for members
- Monitor room allocation and space usage/bookings
- Maintain equipment and appliances.
- Monitor loan of any IT equipment or peripherals.
- Take stock and ensure pantry and honesty bar are re-stocked in timely manner.
- Opening up and closing the office space at the start and end of operation hours, ensuring lights and air-con are switched on and off.

**Skills & Abilities**
- Strong interpersonal communication and customer service skills
- Maintains professional appearance and demeanor at all times
- Confident in engaging people of all nationalities
- General knowledge of computers, and office automation equipment
- Ability to use Microsoft office software, including Word, Excel, Powerpoint.
- Ability to use Google Drive and cloud based computing solutions



  • Singapore Association of Small & Medium Enterprises Full time

    **Responsibilities** - Responsible for sales of new memberships as well as retention of existing members. - Create and update membership marketing material and membership form - Marketing of membership - Plan and execute membership events and activities to engage members and non-members; - Secure and expand the suite of benefits and privileges accorded to...


  • Singapore True Yoga Full time

    **Responsibilities** We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the operations-in-charge, discovering and maintaining customer satisfaction, as well as pursuing new sales prospects. If you have excellent communication skills and able to provide customer...


  • Singapore 1880 PTE. LTD. Full time

    **Member Relations Executive - **Your Role**: - As the first point of contact at the club, you will be welcoming all guests and members. - Get up to speed with the details across all departments as you will be the go-to person for reservation enquiries, event bookings, and so on. - Manage table bookings effectively and efficiently. - You will be conversing...


  • Singapore 1880 PTE. LTD. Full time

    **Member Relations Executive**Your Role**: - Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area - Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc. - Responding to requests for help and information -...


  • Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    Responsibilities and duties Membership: - Respond to membership enquiries, conduct tours and onboard new members - Respond to member requests for suspensions, terminations and corporate transfers - Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters -...


  • Singapore BRITISH CLUB, THE Full time

    You will be responsible for the day-to-day operations of the reception team and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club.Responsibilities: - Assist in the supervisor of the reception team and ensure smooth operations of the...


  • Singapore THE LEGENDS FORT CANNING PARK PTE. LTD. Full time

    **Responsibilities**: **- **Ensure the smooth running of the Club. **- **Carry out marketing and sales initiative and training of junior staff. **- **Closing of sales and conducting of Club tours. **- **Assist in ensuring all membership administration is done as per SOPs. **- **Assist in handling all feedback, complaints, and enquiries. **- **Inform...


  • Singapore beBeeMemberRelationship Full time

    Membership Relation Executive Job We are seeking a highly motivated and organized professional to join our team as a Membership Relation Executive. In this role, you will be responsible for managing member relationships, coordinating events, and maintaining the Member Portal. Key Responsibilities: Conceptualize, plan, and execute monthly events and...


  • Singapore beBeeMemberRelationship Full time $4,000 - $6,000

    Membership Relation Executive JobWe are seeking a highly motivated and organized professional to join our team as a Membership Relation Executive. In this role, you will be responsible for managing member relationships, coordinating events, and maintaining the Member Portal.Key Responsibilities:Conceptualize, plan, and execute monthly events and programs for...


  • Singapore beBeeEngagement Full time $4,000 - $6,000

    Job TitleMember Engagement AssociateWe are seeking a highly skilled and dedicated Member Engagement Associate to join our team.About the RoleThe successful candidate will be responsible for attending to all member queries, concerns, feedback, and requests via phone and email. This includes providing excellent customer service, generating reports as specified...