Member Relations Officer

As **a Member Relations Officer **, you shall be responsible (but not limited) to perform the following duties: Bungalow/Chalet Bookings - Manage the front desk at the reception office and address enquiries on club information, membership, facilities, events, and bungalow/chalet bookings. - Manage bungalow/chalet bookings and guests’ check-in/check-out...

You will be responsible in providing customer service solutions and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Ensure smooth operations of the reception desk and maintain standards as per SOPs -...

**Responsibilities** - Responsible for sales of new memberships as well as retention of existing members. - Create and update membership marketing material and membership form - Marketing of membership - Plan and execute membership events and activities to engage members and non-members; - Secure and expand the suite of benefits and privileges accorded to...

**Job Summary** You will be the customer service representative fronting the reception of our shared office space, reporting to the Operations Manager to ensure the smooth and efficient running of the workspace. You will provide friendly, authentic and professional support to our members, creating an excellent workspace experience that members will be happy...

**Responsibilities** We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the operations-in-charge, discovering and maintaining customer satisfaction, as well as pursuing new sales prospects. If you have excellent communication skills and able to provide customer...

The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse. **Key Responsibilities**: - Act as the first point of contact for all membership-related inquiries. -...

**Member Relations Executive**Your Role**: - Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area - Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc. - Responding to requests for help and information -...

**Job Responsibilities include, but not limited to**: 1. Create and maintain good and friendly customer relations with members and guests. 2. Attend to members’ enquiries, requests and bookings on the phone and in-person. 3. Perform billing duties including but not limited to membership verification, billing entries, administering different modes of...

Roles & Responsibilities The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse. Key Responsibilities: Act as the first point of contact for all...

**Member Relations Executive - **Your Role**: - As the first point of contact at the club, you will be welcoming all guests and members. - Get up to speed with the details across all departments as you will be the go-to person for reservation enquiries, event bookings, and so on. - Manage table bookings effectively and efficiently. - You will be conversing...