Commercial Capabilities Senior Manager

3 days ago


Harbourfront Avenue, Singapore The Coca-Cola Company Full time

**Focus & Scope**
- Lead the OU (Operating Unit) Capability development plan and deliver strategies and processes that help improve system execution and team capabilities for the OU. This capability development plan needs to clearly define our OU vision and should be deeply rooted in the insights drawn from our current reality, assessments/diagnostics, and the gap versus our vision.
- Lead the creation of an annual capability development program that helps progress capability & development of commercial skill sets that will accelerate delivery of the OU CCL (Customer & Commercial Leadership) objectives. This would entail undertaking team assessments, understanding capability requirements and creation of the OU capability calendar and complete curriculum that supports this development. This calendar needs to be fully aligned & executed with in market/online workshops as per the aligned schedules.
- Lead the planning, alignment, communication, and implementation of Project Spark (New joiners induction program). Plan all workshops and update content as required. Ensure seamless alignment of the program with all key stakeholders.
- Support all CCL functions on planning and implementation of function specific capability interventions and workshops (Collaboration for value, Negotiation for Value, Shopper training, Growth acceleration, Category Vision etc).
- Work closely with the GCCL and other OU Channel & CCL teams to accelerate learnings through sharing of best practices and approaches that could be mutually relevant and aid in the OU capability improvement journey.

**Impact**
- Accelerate overall Execution Metrics (RED or Right Execution Daily Scores, Quality distribution, CDE or Cold Drink Equipment & SFE or Sales Force Effectiveness measures) to impact NSR (Net Sales Revenue) growth, system margins as well as value share across all key channels in the OU.
- Step change our capability with digital tools & playbooks to accelerate better segmentation and system execution; enabling the right portfolio in the right outlets for the right Consumers and their key Occasion - in close partnership with global C&CL as well as Platform Services: Outcome: Better Field Sales Efficiency in Bottlers, higher strike rates, better product rotation, higher NSR at lower cost to serve.

**Scope**

This is an OU wide, individual contributor role. Based on OU priorities, this role will engage with stake holders across market clusters.

**KEY SUCCESS PARAMETERS**

**Experience**
- 10+ years of leadership experience in Commercial planning and execution with good understanding of Commercial and Channel Strategy, RGM, Segmentation, VTM, Innovation and Portfolio strategy.
- Proven Strategic and Analytical Skills as well as outstanding influencing skills.
- Ability to think from planning to execution and identify capability gaps and opportunities.
- Desirable to have bottler experience.

**Work Focus**
- This role requires very solid system experience and perspective, strong system business fundamentals across a broad range of markets and business dimensions - combined with the ability to understand complex business concepts.
- To succeed, the role requires a strong combination of analytical and strategic thinking capabilities, strong Consumer
- and Customer understanding, as well as a hands-on mentality
- the ability to conceptualize capability development plans from scratch and implement the same.
- The role will be wired closely in a networked approach with Senior Leaders and Operators in the Operating Units C&CL as our Bottling Partners.
- Ability to drive cross-functional support and cross-system alignment, in support of the capability agenda.

**Communication Focus**
- Communicate with internal stakeholders and key Bottling partners.
- Internal: Communication of capability opportunities, priorities and plans to the OU leadership team and other Senior Management
- System: Communication and alignment of key capability initiatives as well as their targeted output and results with system stakeholders.
- External: Communicating with senior leaders of major customers, key advisors, and other stakeholders to progress and successfully deliver on key capability development initiatives.

**Skills**:
Leadership; Social Media; Sales Channel Development; Conversion Rate; Structured Query Language (SQL); Marketing Campaigns; Digital Advertising; Branding; Media Buying; Product Commercialization; Marketing Strategies; Channels Strategy; Market Segmentation; Alteryx; Customer Insights; Microsoft Office; Tableau; Strategy Development; Google Analytics; Demand Generation Marketing; Microsoft Power BI; Key Performance Indicators (KPIs); Marketing Insights
**Our Purpose and Growth Culture**:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning t



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