Operations Assistant Manager
2 weeks ago
**Position Summary**
This position is responsible for supervising an operations team in managing warehouse operations activities.
**Responsibilities**
**Primary Responsibilities**
- Assist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations.
- Lead the team to achieve the department's KPI goals.
- Prepare, maintain and update documentation of processes to meet accounts requirements and changes in customer requirements
- To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
- Ensure timely processing of all inbound and outbound activities.
- Ensures the highest degree of efficiency is maintained always.
- Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
- Supervise the distribution flow, and the transportation activities of company’s managed warehouse
- Provide on-the-job training to warehouse staff.
- Perform inventory reconciliation on stock discrepancy.
- Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items.
- Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
- Highlight to Operations Manager for any irregularity in the warehouse.
- Ensure warehouse operations safety and security.
- Assist the Operations Manager in implementation of work improvement projects.
- Communicates with customers on operations and service issues
- Maintain complete visibility of all current and cargo movements.
- Participate in customer meetings and manage transportation service providers.
- Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.
- Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.
- Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.
**Qualifications Summary**
**Experience**:
This position requires 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.
**Education**:
Diploma or above in Logistics Management or equivalent
**Skills**:
- Strong organizational and time management skills
- Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
- Good understanding Customer requirements for business account
- Proficient in MS Word, Excel, PowerPoint, Outlook etc
- Good leadership skills
- Able to use a systematic approach in decision-making
- Exhibit good judgment and understanding of issues
- Good working knowledge of the following operations areas - distribution, manufacturing, inventory planning, network analysis, materials management.
- Good Interpersonal skills
- Good Communication skills
Operations Assistant Manager
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