
Assistant Manager, Operations
2 days ago
This position is responsible for supervising an operations team in managing warehouse operations
activities.
**Responsibilities**
**Primary Responsibilities**
Assist the Operations Manager in managing and coordinating the day to day activities of
the warehouse operations.
Lead the team to achieve the department’s KPI goals.
Prepare, maintain and update documentation of processes to meet accounts requirement
and changes in customer requirements.
To ensure work processes are following documented procedures and proper housekeeping
of the warehouse.
Ensure timely processing of all inbound and outbound activities.
Ensure the highest degree of efficiency is always maintained.
Supervises and monitors the performance of employees to ensure standard practices and
proper care of using the equipment, materials and supplies in the warehouse.
Supervise the distribution flow, and the transportation activities.
Provide on-the-job training to warehouse staff.
Perform inventory reconciliation on stock discrepancy.
Ensure timely updating of WMS on stocks return and follow-up system updates of closeout
items.
Manage inventory accuracy via planned cycle count, monthly inventory reconciliation,
inventory analysis and related reports.
Highlight to Operations Manager for any irregularity in the warehouse.
Ensure warehouse operations safety and security.
Assist the Operations Manager in implementation of work improvement projects.
Communicates with customer on operations and service issues.
Maintain complete visibility of all current and cargo movements.
Participate in customer meetings and manage transportation service providers.
Evaluate service levels, review processes and procedures, identify areas for improvement,
and establish and execute action plans.
Provide training, coaching, and support to assigned personnel to enable them to effectively
perform their jobs.
Monitor and track all warehouse, transportation and administrative costs associated with
their assigned responsibilities.
**Qualifications Summary**
**Experience**:
This position requires 5 years’ experience in logistics and warehousing with wine & spirits
industry.
**Education**:
Diploma
**Skills**:
Strong organizational and time management skills; specifically documentation of all
issues, communication with customers and transporters.
Excellent knowledge in Warehouse Management System (WMS) and able to generate
and analyze inventory reports
Good understanding Customer requirements for business account
Proficient in MS Word, Excel, PowerPoint, Outlook etc
Good leadership skills
Able to use systematic approach in decision-making
Exhibit good judgment and understanding of issues
Good working knowledge of the following operations areas - distribution, manufacturing,
inventory planning, network analysis, materials management.
Good Interpersonal skills
Good Communication skills
Proven transportation /logistics / supply chain management knowledge
Good customer relationship management skills
Good written and oral communications skills
Proven experience in Warehouse operations
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