
Call Centre Executive
2 weeks ago
Our client, one of world’s largest financial services institutions is looking for:
**Call Centre Executive**
**Responsibilities**:
- Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service, solicit customers’ feedback and identify problem trends for improvement actions
**Requirements**:
- Minimum Diploma holder, with experience in relevant customer facing
- Fresh graduates are welcome
- Good listening and communication skills with confidence in speaking to corporate clients
- Meticulous, resourceful, multi-tasking
- Rotating shifts-
EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982
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