Customer Feedback Analyst

**About the Role** Feedback analysis is the process of figuring out what customers think about our product. It involves collecting customer feedback—primarily as qualitative data—so we can identify why our product works or doesn't work for customers. As a Feedback Analyst, you will play a key role in detecting potential regressions in servicing updates...

Customer Experience AnalystWe are seeking a skilled professional to drive the development of customer experience metrics using Tableau.This role is responsible for designing, developing and maintaining interactive dashboards that visualize customer feedback data from various sources. The ideal candidate will have strong analytical skills and experience with...

Follow India time-zone 9am to 6pm. (Monday - Friday) **Would you be interested to make an impact on the product improvement cycle for Microsoft Windows OS? **About the Role** Feedback analysis is the process of figuring out what customers think about our product. It involves collecting customer feedback—primarily as qualitative data—so we can identify...

**Working Hours**: Follow India time-zone 9am to 6pm. (Monday - Friday) Hybrid working 2 or 3 days work onsite at Singapore office at Bukit Merah area **Would you be interested to make an impact on the product improvement cycle for Microsoft Windows OS?** **About the Role** Feedback analysis is the process of figuring out what customers think about our...

Job Summary:">The Call Centre Operator plays a pivotal role in managing customer feedback and resolving alleged issues via designated hotlines and email addresses. This role involves monitoring social media platforms for potential issues, compiling reports for follow-up action on identified offenders, and responding to customer inquiries.">Key...

Job OverviewThis position is responsible for managing feedback received on alleged TCASA offences via specific hotlines and email addresses. The successful candidate will respond to the feedback, assign enforcement teams for follow-up, and compile reports for review when peddlers have been identified for further action.Key Responsibilities:To manage feedback...

Job DescriptionAs a key member of our team, you will be responsible for triaging feedback from various channels. This includes routing feedback to the appropriate department in a timely and accurate manner, replying to feedback submitted by members, and contacting members as needed to clarify their feedback.The successful candidate will have excellent...

Job Description As a key member of our team, you will be responsible for triaging feedback from various channels. This includes routing feedback to the appropriate department in a timely and accurate manner, replying to feedback submitted by members, and contacting members as needed to clarify their feedback. The successful candidate will have excellent...

Feedback CoordinatorThis role offers an opportunity to work in a dynamic team where you will be responsible for managing feedback related to vocational licencing matters.The ideal candidate will have excellent communication skills and be comfortable speaking with members of the public via phone or email.Key Responsibilities:Handles feedback pertaining to...

The Customer Success Analyst is responsible for enhancing the team's performance, giving better visibility to our company, and improving the scalability of our department. The CS Analyst ensures that we cover every customer with a higher level of engagement and best-in-class services. The CS Analyst has a dedicated focus on our data to enhance the practices...