Customer Feedback Specialist

6 days ago

Singapore beBeeCustomer Full time $3,500 - $5,500

Job Summary:

">

The Call Centre Operator plays a pivotal role in managing customer feedback and resolving alleged issues via designated hotlines and email addresses. This role involves monitoring social media platforms for potential issues, compiling reports for follow-up action on identified offenders, and responding to customer inquiries.

">
  • Key Responsibilities Include:
">
  • Feedback Management: Assign enforcement teams for further action
">
  • Social Media Monitoring: Identify potential issues on social media platforms using provided keywords
">
  • Reporting: Compile detailed reports for review and follow-up actions
">

Required Skills:

">
  • Microsoft Office Suite: Proficiency in Microsoft applications, including Excel and SharePoint
">
  • Operational Systems: Familiarity with operating systems and data centre management
">
  • Communication: Excellent communication and interpersonal skills
">
  • Talent Assessment: Ability to assess talent and identify areas for development
">

Benefits:

">
  • Professional Development: Opportunities for growth and professional development
">
  • Collaborative Environment: Work in a dynamic and collaborative team environment
">

Additional Information:

">

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment. The successful candidate will be able to manage multiple tasks and priorities, and will have excellent problem-solving skills.

"] ,

  • Feedback Resolution Specialist

    2 weeks ago

    Singapore beBeeCustomerService Full time $3,500 - $5,500

    Job Title: Feedback Resolution SpecialistOur team is seeking a skilled Feedback Resolution Specialist to provide exceptional customer service and manage feedback across various levels. As a key member of our organization, you will play a vital role in ensuring timely and effective resolution of customer inquiries and concerns.The successful candidate will...

  • Feedback Resolution Specialist

    1 week ago

    Singapore beBeeCustomerService Full time

    Job Title: Feedback Resolution Specialist Our team is seeking a skilled Feedback Resolution Specialist to provide exceptional customer service and manage feedback across various levels. As a key member of our organization, you will play a vital role in ensuring timely and effective resolution of customer inquiries and concerns. The successful candidate...

  • Feedback Resolution Specialist

    21 hours ago

    Singapore beBeeCustomerService Full time

    Job Title: Feedback Resolution Specialist Our team is seeking a skilled Feedback Resolution Specialist to provide exceptional customer service and manage feedback across various levels. As a key member of our organization, you will play a vital role in ensuring timely and effective resolution of customer inquiries and concerns. The successful candidate...

  • Operational Feedback Specialist

    3 days ago

    Singapore beBeeFeedbackManagement Full time $4,200 - $6,000

    The role of Feedback Management Specialist involves working in a fast-paced environment where timely and accurate feedback resolution is crucial. As part of this position, you will be responsible for routing feedback to the relevant departments and ensuring that it reaches them on time.Your key responsibilities include:Routing feedback to the correct...

  • Customer Feedback Specialist

    6 days ago

    Singapore beBeeOffense Full time $40,000 - $55,000

    Job OverviewThis position is responsible for managing feedback received on alleged TCASA offences via specific hotlines and email addresses. The successful candidate will respond to the feedback, assign enforcement teams for follow-up, and compile reports for review when peddlers have been identified for further action.Key Responsibilities:To manage feedback...

  • Feedback Management Specialist

    2 weeks ago

    Singapore beBeeFeedback Full time $4,000 - $8,000

    Job DescriptionWe are seeking a highly skilled Feedback Management Specialist to join our team. As a key member of the organization, you will play a crucial role in managing feedback from various channels.

  • Customer Feedback Analyst

    1 week ago

    Singapore PACTERA EDGE TECHNOLOGIES SINGAPORE PTE. LTD. Full time

    **Responsibilities** As a Feedback Analyst, you will be: - Reading user feedback from Company feedback channels and external forums. - Detecting patterns and anomalies in feedback data and creating an executive summary. - Communicating with feature owners regarding found issues. - Using dashboards and analytics tools built using advanced natural language...

  • Feedback Specialist

    1 week ago

    Singapore beBeeCommunication Full time $90,000 - $120,000

    Job DescriptionThe Eastern General Hospital is seeking a dedicated professional to establish a comprehensive feedback ecosystem. This role involves implementing channels and processes to effectively monitor and address issues related to the hospital's construction activities.The ideal candidate will be responsible for shaping and implementing...

  • Feedback Manager

    6 days ago

    Singapore beBeeFeedback Full time $40,000 - $60,000

    Job DescriptionAs a key member of our team, you will be responsible for triaging feedback from various channels. This includes routing feedback to the appropriate department in a timely and accurate manner, replying to feedback submitted by members, and contacting members as needed to clarify their feedback.The successful candidate will have excellent...

  • Feedback Manager

    4 days ago

    Singapore beBeeFeedback Full time

    Job Description As a key member of our team, you will be responsible for triaging feedback from various channels. This includes routing feedback to the appropriate department in a timely and accurate manner, replying to feedback submitted by members, and contacting members as needed to clarify their feedback. The successful candidate will have excellent...