Feedback Specialist

1 week ago

Singapore beBeeCommunication Full time $90,000 - $120,000
Job Description

The Eastern General Hospital is seeking a dedicated professional to establish a comprehensive feedback ecosystem. This role involves implementing channels and processes to effectively monitor and address issues related to the hospital's construction activities.

The ideal candidate will be responsible for shaping and implementing organisation-wide service excellence initiatives that foster a culture of compassion. This includes collaborating with internal departments and external partners to contribute to service improvements, including providing strategic input on the physical infrastructure and design process.

This role also involves developing systematic approaches for collecting and analysing feedback data, generating meaningful insights, and providing evidence-based recommendations for service improvements.

Additionally, the successful candidate will be responsible for documenting meeting minutes and ensuring all relevant information and documentation are readily accessible to stakeholders as required.

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