Officer (Learning & Development)
7 days ago
Work collaboratively with department heads, business partners and key stakeholders to identify learning needs to support business goals and objectives
- Review and update Learning Menus for the various job roles in consultation with department heads to ensure alignment with business priorities, practices and policies
- Source, negotiate and manage external vendors and accreditation bodies to deliver training to meet requirements
- Design synchronous and asynchronous virtual training over Zoom, MS Teams and other social media platforms
- Maintain the Learning Management System (LMS) including developing and sourcing for relevant e-learning courseware for employees self-directed and blended learning
- Evaluate effectiveness of training programs, monitor training progression of staff and make recommendations on training needs
- Perform TNA and continuous reviews to all learning and development programs
- Promote and market in-house courses and webinars to all employees via brochures and social media platforms
- Prepare periodic training reports with key metrics to management for decision making, monitoring and benchmarking
- Maintain and upload information to LDD intranet to promote the department's programs and activities
- Represent LDD in corporate events, such as Management Retreat, Family Day and Annual D&D
- Any other duties assigned by H(LDD) from time to time.
**Requirements**:
- Degree/ Diploma holder, preferably with ACLP
- At least 3 years' experience in learning and development function
- Dynamic, excellent interpersonal, communication and presentation skills to work with internal and external stakeholders
- Creative and familiar with Canva and digital marketing
- Strong organizational and project management skills
- Result-oriented, highly motivated and a good team player
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