
Senior / Client Service Associate
1 day ago
You will be part of a team of Client Services Associates of a Contact Centre and your main responsibilities are but not restricted to the below:
**Responsibilities**:
- Responsible for conducting tele-engagements to seniors intended as a check-in for a quick assessment on whether there have been changes to their health and social circumstances
- He/she will endeavour to provide a level of care and services established, ensuring client satisfaction and team objectives are achieved.
- Conduct administrative tasks and ensure client needs are followed through
- Any other duties assigned from time to time
**Requirements**:
- Minimum GCE "N" Level
- At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
- Must be fully vaccinated with COVID-19 vaccinations
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