
Client Service Associate
5 hours ago
Job Title: Client Service Associate
Job Summary:We are seeking a highly organized and detail-oriented Client Service Associate to manage client relationships, coordinate logistics, and ensure seamless execution of projects.
Key Responsibilities:- Manage quotation requests, generate quotes in our ERP system, and forward them to clients
- Assign project numbers, view work files, execute orders, and create job numbers
- Coordinate with internal departments to carry out tasks upon receiving client confirmation
- Communicate delivery instructions and readiness to clients via email correspondence
- Issue delivery orders and contact SCM for pickup and delivery
- Develop time management and coordination skills to meet business needs
- Create shipment documentation and communicate with shipping/forwarding companies for export
- Send purchase requisition forms (PRs) to the supply chain division for supplier purchase orders
- Strong organizational and communication skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with ERP systems and logistics coordination
- Excellent customer service skills
- Time management and coordination skills
We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package.
Why Choose Us:Our company values teamwork, innovation, and customer satisfaction. We strive to provide exceptional service and build long-term relationships with our clients.
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