Client Service Associate

2 weeks ago


Singapore beBeeClientServiceAssociate Full time $4,000 - $7,000
Job Title:
Client Service Associate

Role Overview:

    We are seeking a highly skilled Client Service Associate to join our team. This is an exciting opportunity for an individual who is passionate about delivering exceptional client service and has a strong background in cash handling, customer service, and communication skills.



Key Responsibilities:
  • Ensure accurate and efficient transaction processing
  • Manage branch operational risk and ensure controls are in place
  • Resolve client complaints/feedbacks/issues and manage client service expectations
  • Activate, educate & direct clients to utilise digital/self-service terminal channels
  • Generate new sales opportunities through referral


Requirements:

    To be successful in this role, you will require:

  • Diploma, Higher NITEC or equivalent
  • Good verbal and written communication skills
  • At least 1 year of experience in banking
  • Cash handling experience
  • Operational risk management
  • Compliance
  • Communication skills
  • Cash management
  • Banking
  • Finance


What We Offer:
  • A competitive salary
  • Benefits to support your mental, physical, financial and social wellbeing
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days)
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills


Join Our Team:

    If you are a motivated and results-driven individual with a passion for delivering exceptional client service, we would love to hear from you.





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