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Revenue Planning Lead, Sales Operations and
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Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About this role
Our Sales Operations and Planning team is essential to enabling TikTok's sales teams to drive revenue at scale efficiently and strategically. This team is responsible for revenue planning, policy governance, operational effectiveness in our tooling and sales processes, and ensuring productive and fruitful partnership cross-functionally collaborating with internal teams.
- Formulate sales planning, forecasting, and goal setting methodologies for a fast-evolving and complex segment of our business. This will include creating scaled sales plans and revenue targets, customer segmentation methodologies, distributed sales coverage plans, and development of long-term implementation and tracking processes.
- Manage all aspects of revenue opportunities across all TikTok products, including inventory, forecasting, pricing and facilitation of booking while partnering with crucial stakeholders like sales, product and other operations teams.
- Manage pricing strategies like rebates, discounts and added value policies for all clients - this includes reviewing pricing submissions to ensure accuracy and financially sound pricing.
- Evaluate existing pricing practices and methodologies and look at opportunities for improvement and standardization.
- Define and implement policies plus operational procedures related to key accounts, self-serve customers and channel sales to drive customer engagement and retention.
- Partner with regional and global stakeholders to create and implement all revenue related strategies and policies
- Help in developing various rate card options/database across both accounts and agencies, and across all ad products that incentivizes growth.
- Create and implement of incentives plans for Global Business Solution team members to push revenue generation.
- Define and implement customer development guidelines for the region along with global teams to ensure fair global account management and cross-region buying.
- Train, coach and mentor Revenue Planning Managers and Specialists working to meet strict deadlines in a high-pressure environment
**Qualifications**:
- A/BS in Marketing, Business Administration, Analytics or related field (MBA degree is a plus), with at lease 8-10 years of relevant work experience
- Proven experience in a fast-paced technology company with knowledge of the digital advertising landscape and/or KPIs for mobile ads
- At least 2-3 years of people management experience
- Revenue planning and policy-making experience related but not limited to sales incentive planning, pricing and inventory strategies, development of large clients/agency deals in SEA market
- Technical proficiency in systems such as SalesForce, Insightly, Tableau, and other MS Office Suite programs
- Data science and predictive modelling experience preferred
- Ability to multitask, is a self-starter and able to work independently
- High attention to detail and strong organisational skills
- Comfortable in working in a high-pressure environment along with ruthless prioritization skills
- Have a passion for TikTok
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
