Sea Revenue Planning Operations Specialist

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

**Why Join Us**

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

**About the Team**

As the SEA Revenue Planning Operations Specialist, you will be join the SEA Sales Operations & Planning team, supporting the dynamic sales organisation within the high performing Global Business Solutions (Monetization) Office. For this role, your analytical abilities, focus on solutions, prioritization and ability to navigate ambiguity will be critical in issue resolution, stakeholder management, identify and implement improvement to processes and programs. You will work closely with cross functional teams to proactively ideate solutions and enhancements to drive revenue, efficiency and sales enablement.

This analytical and solution-oriented professional must be flexible and be able to wear multiple hats while working closely with cross functional teams whilst prioritizing the needs of the SEA business. In this role, you will focus on enabling business, specifically in the areas of business operations.

**Responsibilities**
- Define and implement policies plus operational procedures related to key accounts, and channel sales to drive customer engagement and retention.
- Execute commercial strategies like rebates, discounts and added value policies for enterprise clients. This includes reviewing pricing submissions to ensure accuracy, and lead cross functional discussions to determine they are financially sound.
- Execute customer segmentation methodologies, distributed sales coverage plans, and development of long-term implementation and tracking processes.
- Provide timely support to sales teams on day-to-day operations, through strong understanding of programs and policies, issue prioritization and resolution.
- Prepare Business case summaries to fast track review process of financial decisions - Drive pro-active intervention and improvement of sales processes to solve problems related to conflict management, sales effectiveness and sales enablement.
- Develop operating procedures and policies, drive operational excellence through identifying areas of opportunity to improve operations/processes, tools and systems

**Qualifications**
- Diploma/Bachelor's Degree in Engineering, Operations, Business Administration, Analytics or related field
- 2+ years of relevant work experience in planning, operations, strategy, preferably in a fast-paced environment.
- Revenue planning policy-making and operational implementation experience related to pricing and inventory strategies, customer success, sales enablement in SEA market is strongly preferred.
- Knowledge of the digital advertising landscape and/or KPIs for mobile ads preferred.
- Analytical mindset; ability to develop meaningful analyses and assess feasibility of commercial proposals
- Proficiency in SalesForce or any other CRM, Tableau, and other
- Proficiency in MS Office Suite programs
- High attention to detail and strong organisational skills.
- Have a passion for TikTok.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.