Guest Services Supervisor

A Guest Service Supervisor supports the Front Office Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing? As a Guest Service Supervisor, you will support the Front Office Manager to ensure that Team Members are prepared and well-informed to...

Key ResponsibilitiesThe Guest Services Supervisor will be responsible for:Providing leadership and guidance to the Front Office team.Maintaining high standards of customer service and ensuring that all guest interactions are professional and courteous.Monitoring and addressing any issues related to guest satisfaction, service standards, and employee...

**Position Overview** The Supervisor, Capella Culturist will be responsible to assist the Manager to oversee the Culturists team in assisting every guest with Dining, Transportation, Entertainment, Events, Tours, Directions and requests or any other needs. **The Role** **A. **Perform Front Office Operations** - Maintain complete knowledge and...

**Responsibilities**: **Supervisor, Guest Service**: You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to...

**Supervisor, Guest Service**: You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or...

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Supervisor **to join our team! As a **Guest Relations Supervisor **, we rely on you to: - Take responsibility of the guest relations to ensure smooth and efficient operation at all times - Supervise and lead all service associates in their daily activities - Enhance guest...

**JOB SUMMARY** **DUTIES AND RESPONSIBILITIES** - Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures - Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups - Work...

**Responsibilities**: 1. Performs the check-in and check-out process in a friendly and efficient manner. 2. Performs cashiering duties. 3. Responsible for the issuance of guest room keys. 4. Performs blocking of rooms. 5. Coordinates with Housekeeping team on room status. 6. Responsible for updating of guest data and other information in the Opera PMS...

**Customer Service** - Provides the appropriate level of professional, courteous and caring service to other associates(internal customers) and other visitors to the division. - Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our teamAs a Guest Relations Supervisor, we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...

**Additional Information** Agent-Guest Services-Lead **Job Number** 24078321 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY...

**Job Number** 23154964 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our teamAs a Guest Relations Supervisor, we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...

**Additional Information** **Job Number**24198107 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore, 329568 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Job Summary** **Duties and Responsibilities** - Register hotel guest...

**Duties and Supporting Responsibilities** - Ensures all guest’s history in arrival report are followed up and collect and input new preference / history into the system timely. - Ensures that rooms are clean and ready for guests' arrivals. - Attends to guests' complains and requests promptly. - Blocks out of service rooms for preventive maintenance. -...

Roles & ResponsibilitiesJOB SUMMARYDUTIES AND RESPONSIBILITIES· Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures· Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or...

Perform all Front Desk related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, guest profile maintenance professionally and in accordance to company's policies and procedures. - Create and update new room bookings in system, send out guest confirmation, make any necessary amendment...

About the RoleAs a Housekeeping Supervisor, you will play a critical role in ensuring that our guests have a comfortable and enjoyable stay. You will be responsible for leading a team of housekeeping associates, providing guidance and support to ensure that they have the skills and knowledge needed to perform their duties effectively.You will also be...

**Additional Information** **Job Number**24215518 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore, 329568 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **JOB SUMMARY** DUTIES AND RESPONSIBILITIES - Register hotel guest into...

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest...