Guest Relations Supervisor

The role of the Guest Relations Supervisor is to ensure that our Guests are welcomed and seated according to their reservation requirements, providing good customer service, cashiering, opening and closing duties. He/she will also need to help build Guest/VIP/Regulars database as well as collecting their feedback on their dining/shopping experience. The...

Roles & ResponsibilitiesUnder the general guidance of the Guest Experience & Loyalty Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your...

Roles & ResponsibilitiesUnder the general guidance of the Guest Experience & Loyalty Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your...

**Responsibilities**: - Assist in overseeing the day-to-day operations of the Front Office, including night shift. - Supervise the Guest Relations team to ensure smooth delivery of exceptional services to guests and members. - Assist in conducting daily briefings so all team members are aware of hotel activities including; VIPs in house, group movement,...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and...

Responsibilities: - Assist in overseeing the day-to-day operations of the Front Office, including night shift. - Supervise the Guest Relations team to ensure smooth delivery of exceptional services to guests and members. - Assist in conducting daily briefings so all team members are aware of hotel activities including; VIPs in house, group movement,...

**Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He / She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities...

**Additional Information** **Job Number**25065563 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

Roles & ResponsibilitiesUnder the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your day looks...

Roles & ResponsibilitiesUnder the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your day looks...

**Responsibilities**: **JOB SUMMARY** **Supervisor, Guest Service** KEY ROLES AND RESPONSIBILITES The Supervisor, Guest Service supports the Manager/Assistant Manager, Guest Service in the daily operations and inventory management of the Guest Service Department within our Serviced Residences. He/she is responsible for the checking in and checking out of...

Key ResponsibilitiesThe Guest Services Supervisor will be responsible for:Providing leadership and guidance to the Front Office team.Maintaining high standards of customer service and ensuring that all guest interactions are professional and courteous.Monitoring and addressing any issues related to guest satisfaction, service standards, and employee...

**What do we expect from you?** Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Services employee is responsible for answering all calls within three rings, recording guest’s needs, and ensuring an appropriate resolution. The...

**Número de Empleo** 24173180 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de...

**Additional Information** **Job Number**24192697 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o...

**Job Number** 24173180 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to...

**Additional Information** **Job Number**24192697 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to...

**Resposnibilities** - Foster good working relationships between the Sales Gallery and other departments, ensuring clear communication. - Maintain a professional appearance and demeanor, setting high standards for the team. - Assist the Sales Manager in efficiently operating the Sales Gallery and generating reports. - Address and resolve guest concerns...

Job Responsibilities: - Undertake Front of House duties, including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience. - Administer all routes of Reservations to ensure that room bookings are made and recorded accurately. - Ensure Room Keys are distributed to the guests assigned to the respective rooms. -...

Job Summary Reporting to the Assistant Manager, Gallery Administration, the incumbent will work at the Sales Gallery and receive guests arriving to attend the sales preview. He/She will also be responsible for guest check-in, customer service, guest confirmation, gift distribution, reporting, ensuring that effective costs measures are maintained as well as...