Current jobs related to Associate/Analyst, Digital Channel Fulfilment Team Specialist - Singapore - DBS Bank Limited
-
Digital Channel Specialist
6 days ago
Singapore DBS Bank Limited Full timeDBS Bank Limited is a leading financial institution in Asia, and we are seeking an exceptional individual to join our Digital Channel Fulfilment Team as a Digital Channel Specialist.The successful candidate will be responsible for handling customer issues and enquiries, providing solutions and accurate information, and performing follow-up to ensure...
-
Fulfilment Team Associate
6 days ago
Singapore DBS Bank Limited Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and building strong relationships?We are looking for a talented Fulfilment Team Associate to join our Digital Channel Fulfilment Team at DBS Bank Limited. As a key member of our team, you will be responsible for handling customer queries,...
-
Channel Fulfillment Analyst
2 weeks ago
Singapore APPLE SOUTH ASIA PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryThe mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple's financial goals. We are focused on managing our supply chain as efficiently as possible, in order to...
-
Channel Fulfilment Expert
6 days ago
Singapore DBS Bank Limited Full timeDBS Bank Limited is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Channel Fulfilment Expert to join our Digital Channel Fulfilment Team.The successful candidate will be responsible for providing support on various digital platforms, including IDEAL Web & Mobile, IDEAL Connect, IDEAL 3.0 Partner Bank, IDEAL...
-
Channel Fulfillment Analyst
4 weeks ago
Singapore APPLE SOUTH ASIA PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryThe mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to...
-
Singapore Investment Analyst Association, Inc. Full timeJob DescriptionThe Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialists is an operations subject matter expert on Know Your Customer (KYC), Anti-Money Laundering (AML), Account Opening & Documentation Review. This role supports the client onboarding of Citi Private Bank clients.Responsibilities:Perform independent Client Onboarding...
-
Digital Channel Fulfilment Team Specialist
6 days ago
Singapore This is an IT support group Full timeThis is an IT support group within Group Technology and Operations (T&O) that enables the bank with an efficient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation.We manage the majority of the Bank's operational processes and inspire to delight our business partners through multiple...
-
Channel Fulfilment Expertise and Services
6 days ago
Singapore This is an IT support group Full timeJob DescriptionThis role is part of the IT support group within Group Technology and Operations (T&O), responsible for digital channel fulfilment.The successful candidate will be skilled in handling customer enquiries and resolving issues effectively.Key responsibilities include:Providing customer support across various digital channels.Resolving customer...
-
Compliance and Control Business Analyst
7 days ago
Singapore Investment Analyst Association, Inc. Full timeAbout the RoleWe are seeking a skilled Compliance and Control Business Analyst to join our team at the Investment Analyst Association, Inc. As a key member of our organization, you will play a vital role in ensuring the effective operation of our business.Key Responsibilities:Develop and implement strategies to improve KYC and onboarding...
-
Digital Business Specialist
2 weeks ago
Singapore ESET ASIA PTE. LTD. Full timeRoles & ResponsibilitiesCompany OverviewESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our...
-
Digital Business Specialist
2 weeks ago
Singapore ESET ASIA PTE. LTD. Full timeRoles & ResponsibilitiesCompany OverviewESET provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it's endpoint, cloud or mobile protection, our AI-native,...
-
Biddable Channel Specialist
7 days ago
Singapore This Is An IT Support Group Full timeAbout the TeamWe are a dynamic and growing team looking for a talented Biddable Channel Specialist to join our ranks. In this role, you will be responsible for overseeing the planning, implementation, and reporting of performance across multiple clients.Your primary focus will be on setting expectations and delivering on multiple projects simultaneously...
-
Performance Marketing Senior Associate
5 days ago
Singapore Hire Digital Ltd. Full timeA fintech client is looking for a Performance Marketing Senior Associate (Hybrid) . In this role, you'll drive measurable growth through data-driven strategies and paid digital channels by optimizing and scaling campaigns across diverse platforms. Your contributions will be vital in enhancing the client's business by improving their online presence,...
-
Growth Marketing Senior Associate
5 days ago
Singapore Hire Digital Ltd. Full timeA fintech client is seeking a Growth Marketing Senior Associate (Hybrid) . In this role, you'll drive measurable growth through data-driven strategies and paid digital channels by optimizing and scaling campaigns across various platforms. You will be crucial in shaping the client's business by improving their online presence, driving customer...
-
Warehouse and Fulfillment Specialist
6 days ago
Singapore Mapped Full timeResponsibilitiesThe Warehouse and Fulfillment Specialist will streamline fulfillment workflows to handle high-volume operations, peak periods, and demand fluctuations efficiently. They will also conduct regular stock audits, cycle counts, and demand forecasting to prevent shortages and overstocking.
-
Digital Transformation Specialist
7 days ago
Singapore Argyll Scott Full timeJob OverviewThe role of Digital Transformation Specialist is to drive the development and implementation of innovative digital solutions that enhance online customer experiences and self-service options. As a key member of our regional team, you will be responsible for analyzing business challenges, industry trends, and customer needs to deliver actionable...
-
Digital Advertising Specialist
6 days ago
Singapore Owndays Full timeOwndays is searching for a Digital Advertising Specialist to lead our digital advertising efforts in Singapore.About the JobYou will be responsible for developing and executing digital advertising strategies to drive brand awareness and engagement.Main ResponsibilitiesDevelop and execute digital advertising campaigns across various channels, including social...
-
Digital Channel Manager
6 days ago
Singapore One Seven Consulting Full timeOne Seven Consulting is seeking a Digital Channel Manager to join our team and contribute to the development and execution of innovative digital marketing strategies for our international FMCG client. As a key member of our marketing department, you will be responsible for analyzing consumer, customer, and category insights to create effective trade...
-
Inside Sales
2 weeks ago
Singapore TEMP-TEAM PTE LTD Full timeRoles & ResponsibilitiesJob Summary:We are looking for an experienced Inside Sales & Channel Lead Generation Specialist with a background in the surveillance security CCTV industry. This is an in-house, Singapore-focused role responsible for identifying and qualifying channel partners, system integrators, distributors, and eCommerce merchants to expand our...
-
Digital Communications Specialist
7 days ago
Singapore This Is An IT Support Group Full timeJob DescriptionThis Is An IT Support Group seeks a highly-driven and organised Digital Communications Specialist to coordinate its marketing and communication efforts.Develop effective communication strategies and plansImplement the company's marketing strategy to create a positive impact on branding, recruitment, media, and public relationsCollaborate with...
Associate/Analyst, Digital Channel Fulfilment Team Specialist
1 week ago
Associate/Analyst, Digital Channel Fulfilment Team Specialist - BusinessCare, Institutional Banking Group Operations (IBGO), Group Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.
Perform proper follow up to ensure resolution within SLA.
Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.
Provide support on IDEAL Web & Mobile, IDEAL Connect, IDEAL 3.0 Partner Bank, IDEAL RAPID, OCOE, and educate/guide customers on product and system navigation.
Provide support on IDEAL forms enquiries/clarifications/rejections.
Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.
Any other tasks/duties that may be assigned.
Requirements
Customer-centric, with at least 2-3 years of working experience in Call Centre environment.
Effective communicator, able to work independently in a strategic manner.
Good Knowledge of Corporate Products is an advantage.
A structured team player and individual with the ability to manage multiple projects simultaneously.
Good change management mindset & skills.
Innovative and creative in problem solving.
Excellent written and verbal communication skills.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
#J-18808-Ljbffr