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Channel Fulfilment Expert

1 week ago

Singapore DBS Bank Limited Full time

DBS Bank Limited is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Channel Fulfilment Expert to join our Digital Channel Fulfilment Team.

The successful candidate will be responsible for providing support on various digital platforms, including IDEAL Web & Mobile, IDEAL Connect, IDEAL 3.0 Partner Bank, IDEAL RAPID, OCOE, and educating customers on product and system navigation.

To excel in this role, you should possess excellent problem-solving skills, be able to work independently, and demonstrate a strong ability to communicate effectively with internal stakeholders.

A minimum of 2-3 years of experience in a Call Centre environment is required, and knowledge of corporate products is an added advantage.

We offer a competitive salary and benefits package, as well as a dynamic work environment that supports your development and recognizes your achievements.