Client Service Agent
6 days ago
JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities:
Assist the Assistant Client Services Supervisor to manage the day-to-day Client floor operation in a professional manner while meeting client needs.
Be culturally sensitive, and perform work ethically and with integrity.
Follow policies and procedures to complete tasks efficiently.
Ensure greeting upon receiving clients and escort them to the destined meeting room.
Update the booking system and inform the user of the arrival of the clients.
Take and serve beverage orders to clients.
Have good knowledge of surrounding places such as the location of ATMs, restaurants, and directions to the train station.
Respond to requests for information, service, and assistance in a timely manner.
Actively support an environment that promotes teamwork, cooperation, and performance excellence.
Participate in department briefings and team meetings.
Cross-train in Catering and Switchboard Reservations to cover other teams in case of manpower shortages.
Ensure operations procedures are followed to maintain service standards.
Monitor guidelines and strategies to protect the health and safety of staff and others, and uphold the reputations of the client and Jones Lang LaSalle. Report any issues or concerns back to management.
Location:
On-site – Singapore
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
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