UOB Accounts Service Agent
6 days ago
At ITCAN Pte Ltd, we're seeking a highly skilled UOB Accounts Service Agent to join our team.
Key ResponsibilitiesThis role involves:
- Inbound call handling for UOB Accounts servicing, campaigns, product enquiries and helpdesk queries.
- Fulfillment of customer requests through effective case handling and follow-through.
- Maintenance of group compliance and control standards, ensuring confidentiality of customer information.
Candidates should possess:
- A minimum of ITE or 'O' levels qualification.
- Experience in call centre, banking or customer service environments, an advantage.
- A positive mindset, strong communication and interpersonal skills, and a passion for delivering quality customer service.
- Pleasant voice, excellent comprehension, and proficiency in written and spoken English.
We offer:
- A leadership role within a dynamic company.
- A supportive team environment and opportunities for growth.
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