UOB Accounts Service Agent

6 days ago


Singapore ITCAN Pte Ltd Full time

At ITCAN Pte Ltd, we're seeking a highly skilled UOB Accounts Service Agent to join our team.

Key Responsibilities

This role involves:

  • Inbound call handling for UOB Accounts servicing, campaigns, product enquiries and helpdesk queries.
  • Fulfillment of customer requests through effective case handling and follow-through.
  • Maintenance of group compliance and control standards, ensuring confidentiality of customer information.

Candidates should possess:

  • A minimum of ITE or 'O' levels qualification.
  • Experience in call centre, banking or customer service environments, an advantage.
  • A positive mindset, strong communication and interpersonal skills, and a passion for delivering quality customer service.
  • Pleasant voice, excellent comprehension, and proficiency in written and spoken English.

We offer:

  • A leadership role within a dynamic company.
  • A supportive team environment and opportunities for growth.


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