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Client Service

1 week ago


Singapore Elangmas Full time

Join to apply for the
Client Service & Admin Executive
role at
PT. Elang Mas IndoAsia .
Key Responsibilities
Office Administration:
Manage office supplies, inventory, and procurement.
Maintain and update company records, databases, and filing systems.
Handle correspondence, emails, and communication with clients and vendors.
Ensure office equipment is functional and coordinate maintenance as needed.
Policy & Claims Support:
Assist in processing insurance applications, renewals, and cancellations.
Verify and organize policy documents, endorsements, and claims files.
Liaise with the underwriting and claims departments for document verification.
Follow up on pending insurance claims and maintain records.
Customer Service & Support:
Respond to client inquiries via phone, email, or in-person.
Provide administrative support to the sales and customer service teams.
Assist in scheduling meetings, appointments, and training sessions.
Compliance & Reporting:
Ensure compliance with insurance regulations and company policies.
Prepare reports, spreadsheets, and presentations for management.
Assist in internal and external audits by providing required documents.
Coordination & Team Support:
Coordinate with insurance agents for documentation.
Organize and manage events, meetings, and office functions.
Additional adhoc job given by managers/agents.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Other
Industries
Insurance
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