Customer service/retail
4 days ago
Customer Service/Retail (Front Line) - Administration & Customer Service
Location: Singapore, East
Work Type: Permanent
Responsibilities:
Renting storage units and associated products – you will be expected to improve the overall occupancy and profitability of your property.
Providing a high level of personalized customer service both directly and by ensuring that staff are motivated and have the knowledge and skills needed to perform effectively. Develop and review customer relations policies, programs and procedures.
Develop and implement marketing strategies and programs designed to increase the awareness of products and services, thereby increasing sales.
Administration of customer payments/credits including handling of cash, cheque, credit/debit card transactions and collecting overdue accounts.
Maintaining a clean and neat store as well as monitoring vital systems such as those for security and fire safety. Undertake property management tasks such as looking after lighting, power, air conditioning, floorings and furniture.
Manage the facility’s IT system, focusing on the security and integrity of the operating and financial database.
Ensure that day-to-day operating, security and maintenance procedures are fully and correctly carried out.
Develop a strong knowledge of facility competition; know the rates and specials at all times to assist in the sales presentation to potential customers.
Timely and accurate preparation and submission of various daily, weekly, monthly and annual reports as required.
Order all necessary supplies (office and maintenance) for the use of the property using the approved suppliers and remaining within budget.
Requirements:
Candidate must possess at least a Diploma in Business Studies, Marketing, Sales Management, Product Development, Real Estate, or equivalent.
2 years of working experience in the related field is required for this position.
Experience in sales, customer service, real estate, property management.
Preferably Junior Executive specialized in Sales – Retail/General or equivalent.
Contact Details:
Email Address:
Job Code: Ky
Capita Pte Ltd | EA Licence No: 08 C2893
Chan Sau Wah Kenny | EA Reg No: R1106707
Reference Number: 512921
Profession: Administration & Customer Service Front Desk
Company: Capita Singapore#J-18808-Ljbffr
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