HR Manager

2 weeks ago

Singapore National Healthcare Group Full time

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The Role

The HR Manager will work hand-in-hand with the Deputy Director to deliver key priorities in policy, employee relations, workforce transformation, employee experience, and HR communications.

This is a role for someone who thrives on variety — one day drafting new policy frameworks, another day coordinating a transformation project across different business units or developing HR comms that bring clarity and connection to employees. You will be a doer, problem-solver, and trusted partner, ensuring that our new HR model is not only designed but also implemented effectively.

Key Focus Areas & What You’ll Do

1. Policy & Governance

  • Support the Deputy Director in drafting, updating, and communicating HR policies.
  • Conduct benchmarking and research to ensure policies remain progressive and future-ready.
  • Coordinate policy roll-outs, FAQs, and training for HRBPs and line managers.

2. Industrial & Employee Relations Support

  • Assist in managing employee relations cases, preparing documentation and reports for investigations, grievances, and whistle-blowing cases.
  • Track case outcomes and identify trends to inform proactive interventions.
  • Liaise with HRBPs to ensure consistent application of IR/ER frameworks.

3. Workforce Transformation Project Coordination

  • Support cross-mission workforce transformation projects — from planning workshops to tracking milestones and reporting progress.
  • Analyse workforce data and trends to inform project recommendations.
  • Coordinate with leaders and HR teams to ensure smooth implementation.

4. Process Excellence & Employee Experience

  • Map and review HR processes, identifying friction points and opportunities to improve EX.
  • Gather employee feedback on HR services and propose improvements.
  • Partner with Shared Services and HRBPs to roll out employee-friendly processes and digital tools.

5. Change, Communications & Engagement

  • Develop HR comms materials (FAQs, toolkits, videos, infographics) that support change initiatives.
  • Support engagement campaigns that bring HR strategy to life for employees.
  • Track effectiveness of HR comms through feedback and analytics.

About You

  • Experience: 6–10 years in HR, with exposure to policy, employee relations, projects, or HR communications.
  • Skills: Strong project coordination, analytical ability, and written communication.
  • Mindset: Curious, proactive, and comfortable managing complexity.
  • Collaborator: Able to work with multiple stakeholders and build trust quickly.
  • Doer: Detail-oriented, execution-focused, and committed to follow-through.

Why Join Us

This is a rare chance to shape the future of HR in a national healthcare movement. You will gain exposure to the full breadth of HR specialisms, work closely with senior HR leadership, and directly contribute to making employee experience the core of how NHG Population Health operates.

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