This is an IT support group | customer service manager

Customer Experience Manager At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with...

Responsibilities: Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to. Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary....

About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working...

Responsibilities: Attending to customer queries and concerns in a timely manner and professionalism Data entry and card programming Process new registration and manage existing records Handle calls and register to system accordingly Prepare monthly service report and other reports Check daily report for enhancement Assist user to sign up and basic...

Job Description We are seeking a dedicated and proactive Assistant Customer Service Officer to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in...

The incumbent will be responsible for providing technical support leading MHI-AP’s efforts as a regional after-sales service hub to expand the refrigeration system market in Southeast Asia. Roles & responsibilities After Services Sales Provide technical support in details to customers. Educate/support local service partners in Southeast Asia including...

COMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to...

Job Purpose: The Services Engagement Manager is responsible for achieving sales and profit targets for Professional Services offerings related to the products TechData distributes while ensuring exceptional service delivery. This role balances Professional Services sales with Service Delivery, focusing on relationships with TechData's extended sales...

Job Scope Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience. Complaint Management: Handle player complaints in a timely and professional...

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult...

About Our Company CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our...

KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. KONE has consistently been featured on Forbes list of...

To handle walk-in and phone call enquiries. To make new appointments with first-time customers. Assist in translation. Provide excellent customer service to customers. Manage cashier and stock inventory duties at the outlet. Perform other ad-hoc administrative duties. Requirements: Minimum degree in any discipline. Pleasant personality with some customer...

About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description The Job As part of the Property & Asset Services team, you...

Contexte et environnement Provide Customer Service to assigned customers in any of the countries Good product knowledge and their application, keep well informed on product updates and prices changes Well versed in International Trade Terminology (e.g. Incoterms, UCP 600), Trade Documentation and Procedures, various payment terms in International Trade (CI,...

Income Advisory Group (IAG) Shared Service Department is responsible for providing functional support to IAG Group. The Finance section within IAG Shared Services also supports the Income Insurance Group Finance requirements. You will be a part of the IAG Shared Service Department, which serves as an integral part of defining and implementing strategy based...

Responsibilities : Communicate with customers, understand their needs and attend to their queries Handle and resolve customers’ feedbacks and concerns Ensure a wonderful salon experience for our customers to increase customer retention Handling phone enquiries with etiquette Serving light refreshments to customers and attending to their needs Schedule...

What are your contributions to the team?Act as the primary point-of-contact for customers, managing communication, coordination, and follow-up actions such as time/labor/material quotes (DAF approval), preliminary invoices (PPI) generated by planner, progress updates, customer approvals, and debriefs on work packages (induction & output meetings). Resolve...

Willing to work shift as follows: Monday to Friday: 8am to 4.15pm/10.45am to 8pm Saturday: 8.30am to 5.30pm (Rotating shift within the hours above, subject to 42 hours work week)Leadership and Supervision: Manage the daily operations of the reception desk, ensuring smooth and professional service. Provide guidance, training, and mentoring to receptionists...

Position Overview of the Position The Customer Service Supply Chain Specialist is pivotal in maintaining customer satisfaction and ensuring the seamless flow of goods through the supply chain. By effectively managing orders, resolving issues, and coordinating logistics, the incumbent helps the organization achieve its operational goals and maintain a...