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Regional HR Operations Manager

3 weeks ago

Singapore beBeeOperations Full time

Regional HR Operations Lead

We are seeking a detail-oriented and proactive Regional HR Operations Lead to drive seamless and consistent regional HR processes across multiple markets, with a primary focus on APAC.

This role will be pivotal in ensuring operational excellence in core HR processes, managing vendor partnerships, and enhancing the employee experience from onboarding to ongoing support.

Main Responsibilities

  • Own and continuously improve all regional HR operational processes across multiple markets
  • Ensure accurate and timely execution of employee lifecycle processes (onboarding, offboarding, transfers, etc.)
  • Maintain HRIS records and support reporting, audit readiness, and compliance needs

Benefits Administration & Vendor Management

  • Lead end-to-end benefits administration, including enrollment, changes, renewals, and employee queries
  • Work with stakeholders to align benefits offerings with market trends and employee needs at the annual review cycle
  • Drive performance reviews and SLAs, negotiate contracts, and ensure optimal service delivery and cost efficiency

Employee Onboarding & Experience

  • Own onboarding logistics and process design for new hires in collaboration with Talent Acquisition and IT
  • Ensure a smooth, timely, and engaging onboarding experience across all supported markets
  • Continuously gather feedback and improve the onboarding journey

Compliance

  • Ensure all processes comply with labor laws, data privacy regulations, and internal policies in each market
  • Stay current with employment legislation in APAC; advise stakeholders on implications
  • Manage visa application, renewal, and cancellation processes for employees in compliance with local guidelines
  • Administer government-related leave schemes, including shared parental leave, childcare leave, maternity leave, and national service leave
  • Maintain and regularly update HR process documentation and internal guidelines to reflect policy and regulatory changes

Requirements

  • 5 years of relevant HR operations experience, preferably in a regional or multi-country role
  • Experience with benefits administration and vendor management
  • Proficient with HRIS systems and Microsoft Excel
  • Strong project management, organizational, and communication skills
  • High attention to detail and a passion for getting things right efficiently
  • Ability to work independently, manage ambiguity, and collaborate across cultures